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Remote Access

Remote Access is the ability to log onto a network from a distant location. Generally, this implies a computer, a modem, and some remote access software to connect to the network. Whereas remote control refers to taking control of another computer, remote access means that the remote computer actually becomes a full-fledged host on the network. The remote access software dials in directly to the network server.
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White Paper Published By: Avocent     Published Date: Mar 06, 2011
Download this Free Paper to learn how the Avocent ACS advanced console server offers the most feature-rich set of capabilities in modern console servers. The ACS console server provides the scalability, reliability and security a company requires to control and manage servers and other networked devices.
Tags : 
manage servers, avocent, emerson, pbx, device management
    
Avocent
White Paper Published By: Symantec.cloud     Published Date: Mar 02, 2011
The mobile workspace has created problems for IT, including policy enforcement, attack from untrusted wireless networks, and physical data theft. This white paper examines how cloud-based security solutions can protect distributed workers.
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symantec.cloud, messagelabs, distributed workforce management, cloud-based security, it security
    
Symantec.cloud
White Paper Published By: Revinetix, Inc.     Published Date: Nov 03, 2010
Ensuring immediate access to business critical data following a disaster event is a top priority for IT management. More organizations are replicating their backups to remote locations for disaster recovery.
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revinetix, disaster recovery, business continuity, remote backup replication, business critical data
    
Revinetix, Inc.
White Paper Published By: LifeSize, a division of Logitech     Published Date: Nov 01, 2010
Analysts see other good reasons for companies to take a serious look at video conferencing technology: It can facilitate an increasingly mobile workforce, and it can help ensure business continuity in the face of natural catastrophes, man-made disasters or health scares.
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lifesize, telework, remote communication, collaboration, mobile workforce
    
LifeSize, a division of Logitech
White Paper Published By: Sprint     Published Date: Oct 18, 2010
This white paper outlines the many network considerations one must take into account when choosing to deploy an M2M solution.
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sprint wholesale, cellular, hybrid networks, m2m deployment, wide-area wireless networks
    
Sprint
White Paper Published By: Citrix Online     Published Date: Sep 08, 2010
Better Margins at a Fraction of the Cost.
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citrix online technology, remote support, remote access, remote network management
    
Citrix Online
Software Download Published By: ScriptLogic     Published Date: Aug 30, 2010
Organizations need a comprehensive solution to cope with the many challenges present in managing Windows desktops. Desktop Authority enables organizations to centrally configure, manage, secure and support desktops from a simple, easy to use interface. It provides the most flexible and granular control over desktops and user settings in the market today no product can offer.
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scriptlogic, desktop authority, computer-based management, desktop management tool, validation logic
    
ScriptLogic
Software Download Published By: ScriptLogic     Published Date: Aug 30, 2010
Small to medium businesses experiencing network downtime can cost as much 3% of annual revenues. It is critical that you have a help desk solution that can help efficiently track, identify and resolve issues as quickly as possible. Help Desk AuthorityŽ provides best-of-breed ticket workflows, dashboards and reporting with advanced automation and self-service functions to enable IT to focus on more important issues.
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scriptlogic, help desk authority, lifecycle, optimization, remote support
    
ScriptLogic
White Paper Published By: Citrix Online     Published Date: Aug 09, 2010
This series takes you through the many issues that plague the modern help desk, and states the case for implementing user-centric remote support.
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citrix, gotoassist, remote support, help desk, configuration
    
Citrix Online
White Paper Published By: Polycom     Published Date: Jun 17, 2010
This informative guide, featuring questions from business people, provides answers and insights on how Hosted VoIP can impact communications by providing critical features and flexibility, all for significantly lower costs.
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polycom, hosted voip, hd voice ip phone, video conferencing system, business communication
    
Polycom
White Paper Published By: MessageLabs Ltd.     Published Date: Jun 10, 2010
Read our latest research & uncover the legal risks to your business from employee use of email & internet.
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messagelabs symantec, email legal risk, internet security, copyright infringement, confidentiality
    
MessageLabs Ltd.
White Paper Published By: Citrix Online     Published Date: Jun 09, 2010
This new white paper examines key challenges facing customer support organizations and explores the many advantages of collaborative remote support, including ad hoc training, faster first-contact resolution and an improved customer experience.
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citrix gotoassist, corporate remote support, customer service, loyalty rentention, desktop management
    
Citrix Online
White Paper Published By: Citrix Online     Published Date: Jun 09, 2010
This new TSIA white paper provides an overview of Web collaboration, explores how companies are utilizing its capabilities within technical support and details its business value.
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citrix gotoassist, remote support platform, web collaboration, remote access, remote network management
    
Citrix Online
White Paper Published By: GoToMeeting     Published Date: Jun 09, 2010
This new Forrester white paper provides a snapshot of a typical day in the life of a U.S. information worker. It reveals how workers are employing new technologies and applications, interacting with their teams and engaging in mobile activities.
Tags : 
citrix gotomeeting, information worker, knowledge management, desktop computers, remote access employee
    
GoToMeeting
White Paper Published By: GoToMeeting     Published Date: Jun 09, 2010
This new white paper examines the key challenges remote developers and teams face while exploring the advantages of leveraging an online collaboration solution to instantly connect, eliminate travel and expedite projects.
Tags : 
citrix gotomeeting, remote developer, online collaboration, remote access, remote network management
    
GoToMeeting
White Paper Published By: GoToMeeting     Published Date: Jun 09, 2010
This new Forrester white paper explores the evolution of project management and outlines steps for defining, hiring and developing your next-generation project managers.
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citrix gotomeeting, project management, collaboration, software delivery, remote access
    
GoToMeeting
White Paper Published By: Webroot UK     Published Date: Mar 22, 2010
This paper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing and other forms of remote access that could all potentially increase the attack surface of the organization.
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webroot, web security threat, remote access, malware, viruses
    
Webroot UK
White Paper Published By: RackSpace Hosting     Published Date: Feb 17, 2010
Managed Colocation from Rackspace® Hosting is all the things you want from traditional colocation, such as freedom and control, and none of the things you don't-like the hassles of infrastructure management.
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rackspace managed colocation, platform hosting, traditional colocation, web hosting, networking
    
RackSpace Hosting
White Paper Published By: RackSpace Hosting     Published Date: Feb 17, 2010
Managed Colocation, is the hosting choice of many businesses because it provides the desired level of control while offloading some of the inconvenience, financial risk and upfront capital.
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rackspace managed colocation, platform hosting, traditional colocation, web hosting, networking
    
RackSpace Hosting
White Paper Published By: ESET     Published Date: Jan 21, 2010
Bots and botnets suck, so what better teaching aid to help people understand them than a vacuum cleaner? It can be extremely challenging to attempt to explain technical concepts to non-technical people. There are two goals for this presentation. Click on this white paper to read about it.
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eset, internet security, bots, botnets, national cybersecurity alliance
    
ESET
White Paper Published By: Neustar Webmetrics Services     Published Date: Jan 06, 2010
Internal testing only allows you to see potential issues from within your own controlled environment, and does not test for the countless different scenarios in which a customer could be accessing your site. Find out the benefits of external load testing.
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webmetrics neustar, external load testing, global load testing, bandwidth, transaction speed
    
Neustar Webmetrics Services
White Paper Published By: Webroot UK     Published Date: Nov 11, 2009
This paper considers how Web-based security threats are evolving, within the context of IT trends including mobile, home computing and other forms of remote access that could all potentially increase the attack surface of the organization.
Tags : 
webroot, web security threat, phishing, antivirus, ddos
    
Webroot UK
Webinar Published By: Mainline Information Systems     Published Date: Oct 27, 2009
This webcast will describe the new features of TSM 6.1 and will recommend strategies for assessing your current environment, upgrading to 6.1 and how to maximize the monitoring benefits. We will include lessons learned and advice for avoiding pitfalls.
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ibm, tivoli, storage manager, tsm, data management
    
Mainline Information Systems
White Paper Published By: NTR Global     Published Date: Nov 24, 2008
The role of IT has grown dramatically over the last 5 years, from that of an aggregator or dispenser of information and technology to key strategic partner, business process enabler, and revenue driver. This is due in large part to continuous advancement, seamless integrations and innovations in IT processes and tools.
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ntr global, remote support solution, customer support, total support solution, virtual support center
    
NTR Global
White Paper Published By: Bomgar     Published Date: Mar 04, 2008
Organizations implemented ITIL with the goal of creating a set of standards to ensure the delivery of high-quality and efficient technical support. However, many organizations are now looking to realize near-term business value from their investments in ITIL. This ITIL Quickguide outlines how organizations can leverage remote support solutions to accelerate ITIL initiatives and realize near-term business value.
Tags : 
service, customer service, customer support, remote support, online helpdesk
    
Bomgar
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