Whitepaper Library
 

web collaboration tools

Results 1 - 19 of 19Sort Results By: Published Date | Title | Company Name
Published By: LogMeIn     Published Date: Mar 19, 2015
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits. Download this white paper to learn more.
Tags : 
remote support, remote technology, customer support, productivity, remote technology
    
LogMeIn
Published By: Cisco Spark     Published Date: Jun 22, 2017
The most successful businesses are greater than the sum of their parts. When individuals work together well, they fill in each other's blind spots and build on each other's great ideas. These conversations ultimately help teams be more productive, reduce time-to-market and come up with more innovative ideas. But if your teams are spread across different offices, or working from home, can you create the same collaborative magic? Web-based collaboration tools claim to break down the collaboration barriers that distance can build. Everyone agrees they can reduce the time and cost of travel. And yes, these tools can stream your colleagues' voices, facial expressions, and slide decks into your meeting room, so you can get a clearer picture of verbal and behavioral signals. But if you're researching collaboration platforms, you'll hear skepticism, too. Naysayers declare that: People won’t participate because they’re afraid of digital change. You just can’t trust the security of collaborati
Tags : 
    
Cisco Spark
Published By: Zoom     Published Date: Mar 29, 2016
Web conferencing can be used in many meeting scenarios, from internal collaboration to presentations, training and large events. IT leaders must examine the use cases that will drive their requirements for a portfolio of online meeting technologies.
Tags : 
zoom, gartner report, web conferencing, office collaboration, video conferencing, learning management systems, collaboration tools, webinars, networking
    
Zoom
Published By: Brocade     Published Date: Sep 07, 2010
The emerging IP-centric Session Initiation Protocol (SIP) will be essential, allowing the creation of more sophisticated web-enabled communication and collaboration tools which benefit office, mobile and home workers.
Tags : 
brocade, ip networking, computerworld uk, ip-centric session initiation protocol, sip, ip networks, ip telephony
    
Brocade
Published By: LogMeIn     Published Date: Oct 10, 2014
An info graph showing the changes in web conferences
Tags : 
web conferencing, collaboration, changes in web conferencing, web collaboration tools, logmein
    
LogMeIn
Published By: LogMeIn     Published Date: Oct 10, 2014
A research paper written by Ovum in collaboration with join.me by LogMeIn to help understand how web conferencing tools can benefit businesses.
Tags : 
web conferencing, changes in web conferencing, collaboration tools, web collaboration, logmein collaboration tools
    
LogMeIn
Published By: LogMeIn     Published Date: Oct 08, 2015
Read this report to find out how remote support tools are used across service disciplines in a variety of use cases.
Tags : 
remote support trends, remote support, web collaboration, support solutions, remote support tools
    
LogMeIn
Published By: 8x8 Inc.     Published Date: Jun 16, 2017
In today’s highly competitive business environment, top companies will be the ones that have developed innovative ways to create stellar communications experiences that keep the end users engaged—employees and customers alike. Video and Web conferencing have become well-established tools to drive rich internal as well as external communications. However, to make an impact, these collaboration tools must be reliable and intuitive to use. Continuous communication offers hassle-free integrated user experiences that fit today’s mobile work styles. Technology advancements and changing perceptions are opening up innovative opportunities, which offer businesses new avenues to create a competitive edge. Smart companies must catch on or get left behind.
Tags : 
market shaping trends, consumerization, user-driven it, web conferencing, solution spotlight, 8x8 virtual office meetings, use cases, customer examples
    
8x8 Inc.
Published By: Jive Software     Published Date: Dec 02, 2014
Customer interactions today span multiple touch-points. As such, businesses are constantly seeking ways to adapt their activities to interact with buyers through the most relevant channels. While this pursuit helps firms better connect with clients, it also means capturing data related to different views / parts of the customer journey. Failure to connect these pieces results in disconnected customer messaging. Watch this webinar today to learn how social collaboration tools help companies overcome this challenge.
Tags : 
customer interactions, customer data, social collaboration
    
Jive Software
Published By: WebEx     Published Date: Apr 02, 2009
Virtual collaboration and online meeting technologies are advancing SMBs’ reach without huge investments, thus allowing them to not only save costs and land more sales but to better educate consumers and business partners and serve a greater number of people lost by former logistical barriers. In turn, this knowledge transfer is allowing smaller companies to gain greater mindshare and reach new markets through numerous, innovative applications for traditional Web-based knowledge transfer technology.
Tags : 
webex, web collaboration, online meetings, smb, virtual collaboration, increasing sales, network renovations, sales optimization, cost reduction, business budget, budget management, human resources tools, human resources management
    
WebEx
Published By: WebEx     Published Date: Apr 02, 2009
Sales organizations are always looking for ways to boost the performance of their sales teams by making them more effective in the sales process. Recent advances in Internet infrastructure technology and maturity of technologies supporting collaboration over the Internet have resulted in new methods for sales organizations to interact with their customers, collaborate with sales team members, and develop better visibility into their sales pipeline. Today, sales organizations are increasingly embracing real-time Web collaboration tools or Web Meetings to complement their sales processes because these tools can greatly enhance sales productivity and reduce costs.
Tags : 
webex, web collaboration, collaborative strategies, crm, sales force automation, sales cycles, sales processes, web meetings, lost revenue opportunities, sales managers, value proposition, communication tools, webex sales center, real-time web collaboration, it infrastructure
    
WebEx
Published By: WebEx.     Published Date: Apr 03, 2009
Sales organizations are always looking for ways to boost the performance of their sales teams by making them more effective in the sales process. Recent advances in Internet infrastructure technology and maturity of technologies supporting collaboration over the Internet have resulted in new methods for sales organizations to interact with their customers, collaborate with sales team members, and develop better visibility into their sales pipeline. Today, sales organizations are increasingly embracing real-time Web collaboration tools or Web Meetings to complement their sales processes because these tools can greatly enhance sales productivity and reduce costs.
Tags : 
webex, web collaboration, collaborative strategies, crm, sales force automation, sales cycles, sales processes, web meetings, lost revenue opportunities, sales managers, value proposition, communication tools, webex sales center, real-time web collaboration, it infrastructure
    
WebEx.
Published By: WebEx.     Published Date: Apr 03, 2009
Virtual collaboration and online meeting technologies are advancing SMBs’ reach without huge investments, thus allowing them to not only save costs and land more sales but to better educate consumers and business partners and serve a greater number of people lost by former logistical barriers. In turn, this knowledge transfer is allowing smaller companies to gain greater mindshare and reach new markets through numerous, innovative applications for traditional Web-based knowledge transfer technology.
Tags : 
webex, web collaboration, online meetings, smb, virtual collaboration, increasing sales, network renovations, sales optimization, cost reduction, business budget, budget management, human resources tools, human resources management
    
WebEx.
Published By: GoToMeeting     Published Date: Apr 05, 2011
Today, the global marketplace isn't just for giants in the professional services industry. Organizations of all sizes are globalizing operations with a little help from web-based meeting and collaboration tools.
Tags : 
collaboration, psos, citrix, gotomeeting, web conferencing, telecommuting
    
GoToMeeting
Published By: IBM     Published Date: Mar 31, 2016
"IBM invites you to join us for an expert presentation and discussion of the methods and tools available to help Lean Six Sigma teams drive increased levels of efficiency, effectiveness and quality. This webcast will focus on how Lean Six Sigma teams can use collaboration tools to: Increase process efficiency and reduce waste Improve process quality and reduce variance Listen to the 'voice of the customer' to drive process improvement IBM Blueworks Live is a process modeling tool used by Lean Six Sigma teams to improve business performance and deliver greater value to customers and stakeholders."
Tags : 
ibm, ibm operational decision manager, ibm odm advanced, process improvement, lean six sigma
    
IBM
Published By: IBM     Published Date: Oct 06, 2014
This IDC white paper takes a look at the current state of enterprise email and the perceived and real problems that surround its use. The paper discusses the changing nature of collaboration and work fueled by the social Web by examining current email trends and the emergence of new social collaboration tools. Rather than envision "a world without email," it reveals a future where email converges with social tools and grows into an innovative hybrid productivity tool to help support the new collaborative enterprise.
Tags : 
idc report, enterprise email, email trends, productivity tool
    
IBM
Published By: Cisco     Published Date: Apr 19, 2016
Golin brings account teams, clients, and their best ideas together in one place with the Cisco Spark application.
Tags : 
cisco webex, global communications, golin, client experience, client servicing, best practices, teamwork, collaboration tools, network management, network performance, network performance management
    
Cisco
Published By: Brainshark     Published Date: Oct 16, 2013
Traditional ways of talking to customers, partners, and employees—memos, phone calls, newsletters—are being replaced by web-based interactive and social communication tools. Of those surveyed, 88% said that mobile access to social communication or collaboration tools was either important or very important. This whitepaper examines how companies can leverage Mobile, Social Enterprise, and video to create an enriched environment that delivers important communications and fosters active engagement.
Tags : 
video marketing, content marketing, marketing best practices, social media, viral video, inbound marketing, outbound marketing, tracking video, event promotion, creating video, youtube, video seo, mobile, webinar, webcast, podcast, slidecast, video production, online video, tablet
    
Brainshark
Published By: GoToMeeting     Published Date: Apr 04, 2011
This new Service Performance Insight explores why professional service organizations are increasingly relying on remote service delivery and collaboration tools to expand geographic reach, attract the best talent and increase satisfaction - all while reducing costs.
Tags : 
citrix gotomeeting, collaboration, psos, citrix, gotomeeting, web conferencing, telecommuting
    
GoToMeeting
Search Whitepaper Library      

Add Whitepapers

Get your company's whitepapers in the hands of targeted business professionals.