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voice mail

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Published By: Cisco     Published Date: Dec 27, 2017
The market for communications is shifting to one in which multi-modal interactions will become the norm. Voice, video, and messaging Communications and Collaboration will drive the future of this market. As messaging becomes a larger part of the Communications landscape, Mobile Collaboration is poised to take on a larger enterprise role, by way of shifting email to more of a confirmation tool. Moreover, the convergence of content types under UCC will be greatly enhanced by a categorized and dynamic ontology-driven knowledge framework that goes beyond search. Once the framework supports are in place, UCC will accelerate its momentum at an even greater rate than it already is today. This Research Note identifies the new elements of UCC and how enterprises can plan for the shift to multi-modal communications.
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Cisco
Published By: Genesys     Published Date: May 10, 2016
Most companies today can support multi-channel customer interactions such as voice, email and chat, but typically cannot share context across all channels.
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genesys, contact center, customer experience, omnichannel, desktop
    
Genesys
Published By: Genesys     Published Date: May 14, 2013
Today, the gap between a customer’s expecta-tions and the service they receive is huge. Customers are increasingly knowledgeable about the products they use, and demand value-added, personalized customer service in real-time, using voice, text-based media types like email and chat, and social media.
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genesys, customer service, social media, personalized customer service, text-based media, people management
    
Genesys
Published By: OpenText GXS     Published Date: Apr 21, 2014
How many paper invoices do you receive every year? How many invoices come attached to emails as PDFs? What if every invoice you received came directly into your accounts payable application with all the information you need to process it. Sounds like a dream, but we can help you make it a reality. Watch this video to learn more!
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gxs, opentext, e-invoicing, invoicing, electronic invoicing, e-signatures, accounts payable, paper invoices
    
OpenText GXS
Published By: 8x8, Inc.     Published Date: May 13, 2013
As voice, video, and data networks meld into a single user experience, solutions that integrate phone service, unified messaging, voicemail, audio and video capabilities, rich-media conferencing, and mobility solutions are in high demand.
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8x8, voip, mobility, pbx, voice over internet protocol
    
8x8, Inc.
Published By: Interactive Intelligence     Published Date: Dec 02, 2010
How a contact center deploys and manages eServices - non-voice interaction channels such as email, chat, SMS and social media - is the key to offering electronic services that attract modern tech-savvy customers. Learn about eServices best practices from Sheila McGee-Smith, founder of McGee-Smith Analytics, and Tim Passios, Director of Solutions Marketing at Interactive Intelligence, and how three diverse companies successfully utilize eServices to their advantage.
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interactive intelligence, sms, media channel, short message service, wireless, mobile communications, gsm, social media
    
Interactive Intelligence
Published By: Microsoft Exchange     Published Date: Oct 02, 2008
Lifetime Products manufactures tables, chairs, and basketball equipment for customers in more than 50 countries. Its employees in the United States and China depend on messaging technologies to stay connected to customers and the office. To improve productivity, Lifetime deployed Microsoft® Exchange Server 2007 Unified Messaging. Employees can access their e-mail, voice-mail, and fax messages in their inboxes—while at work, at home, or on the road.
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microsoft, microsoft exchange, exchange server, messaging, productivity, unified messaging, convergence
    
Microsoft Exchange
Published By: Plantronics     Published Date: Oct 18, 2013
Emerging technologies empower, but they can also confuse. Workers in the new mobile landscape struggle to manage communications with mobile phones, landlines, VoIP calls and different voicemail boxes, email, IM, text messages and social networking applications. Unified Communications is the answer. It’s the bridge between all these communication systems helping manage communications with one interface.
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plantronics, office environment, unified communications, emerging technologies empower, manage communications, audio quality, communication channels, acoustic technology, working offsite, b2b communication, telecommuting, plantronics audio devices, plantronics technology, ergonomic innovations, acoustic intelligence, networking
    
Plantronics
Published By: Avaya     Published Date: Nov 27, 2017
In an industry like automobile sales and service, responsiveness can easily mean the difference between a service appointment, a large-ticket sale – or a customer taking their business elsewhere. Despite its reputation for meeting and exceeding customer needs, Voss Auto Network was using an aging communications system. The network of dealerships, including eight locations across Ohio, serves over 500 employees. Getting calls even when “walking the lot,” quickly retrieving voicemails, and having the ability to easily track missed calls all proved key to taking customer service, sales, and repeat business to the next level.
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Avaya
Published By: GFI     Published Date: Sep 04, 2008
For businesses around the world, email has become the primary means of communication with people inside and outside of the organization. Business transactions kick off in the form of an email, most customers use e-mail to negotiate contracts and agreements and exchange invoices and payment information. Email is also heavily used by marketing departments to issue mailshots to customers announcing new offers and special deals and so on.
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email archiving, archive, archiving, email management, email, sarbox, sarbanes oxley, sarbanes-oxley, sox, gfi, mail archiver, mailarchiver
    
GFI
Published By: Vendor Guru     Published Date: Jan 04, 2008
Profound developments in business telephony have left some small businesses reeling under perceptions of a steep learning curve for expensive new products. But there’s no reason to be left behind. Affordability is the hallmark of the new generation in business telephony, thanks to hosted IP and other networked solutions. Is your business applying the new technology to best advantage?
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ip pbx, pbx, acd, predictive dialing, automatic call distribution, voicemail, business communications, voice mail, conference call, telephony, ip telephony, voip, voice over ip, call routing, call routing, voip, vendorguru, vendor guru, vendorguru telephony, vendor guru telephony
    
Vendor Guru
Published By: beep! Directed Voicemail     Published Date: Mar 12, 2013
Download this white paper to learn about the insights from B2B sales experts on how to properly use voice mail to drive more response.
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voicemail, beep!, sales strategy, crm, customer relationship management, calling center strategy
    
beep! Directed Voicemail
Published By: MineralTree     Published Date: Jan 14, 2015
A Guide to solutions that make AP simpler, safer, and more efficient. Everyday AP is an arduous process. It involves receiving and manually keying data from paper invoices, chasing approvals through e-mail and phone calls, printing paper checks to pay vendors, manually collating checks with printed invoices and purchase orders, tracking down CFOs for signatures, stuffing envelopes, applying postage, and finally, delivering the resulting stack of payments to the local post office.
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mineraltree, finance, business, payments, process, modernize, payment, secure, invoice, solution, application, bank, execution
    
MineralTree
Published By: Avaya     Published Date: Nov 21, 2017
In an industry like automobile sales and service, responsiveness can easily mean the difference between a service appointment, a large-ticket sale – or a customer taking their business elsewhere. Despite its reputation for meeting and exceeding customer needs, Voss Auto Network was using an aging communications system. The network of dealerships, including eight locations across Ohio, serves over 500 employees. Getting calls even when “walking the lot,” quickly retrieving voicemails, and having the ability to easily track missed calls all proved key to taking customer service, sales, and repeat business to the next level.
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Avaya
Published By: Citrix Online     Published Date: Aug 31, 2010
Use your value proposition in your phone calls, emails, voicemails and presentations to help customers understand why it's worth their time to meet with you.
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citrix online marketing, value proposition generator, metrics, web marketing, document management, sales training
    
Citrix Online
Published By: Cisco     Published Date: Nov 30, 2016
Every sales professional has experienced the frustration of the follow-up to a meeting — the unanswered voice messages, wasted emails, or the “not interested” replies. Traditional follow-up techniques often fail because they don’t feel personal enough to the customer. Meanwhile, reaching out to prospects in-person isn’t always practical because on-site meeting invites may be costly or inefficient.
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Cisco
Published By: GoldMail     Published Date: Aug 27, 2009
There are three key challenges every sales organization needs to overcome. . People resist being sold to . They hide from you behind voice mail and email . No personal connection can be established This paper will review all three challenges and provide key case studies for how real world sales teams overcame this resistance to increase revenue without chasing buyers.
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sales, sales tools, change management, monopolies, selling, crm, case study, ford, bell micro, goldmail, intermec, email
    
GoldMail
Published By: Viavi Solutions     Published Date: Oct 11, 2013
Managing UC means delivering streaming video fluidly, transmitting voice with clarity, moving IM's briskly, and send emails promptly. Easier said than done. To succeed from setup to show time, take these three tips to achieve the high performance end-users expect.
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us applications, shortcuts to success, uc success, network instruments, achieve high performance, end-users, user expectations, network environment, qos, application and network management, optimize performance, critical applications, networking
    
Viavi Solutions
Published By: GENBAND     Published Date: Sep 11, 2014
GENBAND’s NUViA™ voicemail solution changes the economics of acquiring and managing voicemail. Eliminate end of life platforms that are expensive to maintain while adding new mobility services that make users more productive. Integrates with your existing PBXs or IP-PBXs.
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voicemail, solution, managing, economics, platforms, pbx, mobility, messaging, mobile-centric, workforce, enterprises
    
GENBAND
Published By: HP     Published Date: Aug 26, 2014
UC combines voice, email, instant messaging (IM), audio conferencing, and video conferencing with presence awareness to immediately locate and contact individuals. HP's collaborative and modular approach to UC increases business productivity, reduces risks, and reduces telecommunications costs, helping you reach people more effectively, and helping your customers and partners reach you. Learn more
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unified, instant messaging, email, video, communication, modular, audio, conferencing, data, business, technology, portfolio, cloud-based, support, portal, solution, consolidate, islands, access, reliable
    
HP
Published By: Asentria Corporation     Published Date: Sep 04, 2007
Simple voicemail has evolved into complex integrated messaging platforms and the generic black handset has been replaced by a plethora of devices. Service providers can become critical partners for companies looking to ensure availability of their voice network.
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telecom alarms, snmp traps, remote site managers, terminal servers, remote access, snmp monitoring, snmp, contact closures, fault management, network management, remote site monitoring, remote site alarms, environmental monitoring, network alarm monitoring, network alarm management, remote telemetry units, alarm management system, network management systems, network monitoring, protocol mediation
    
Asentria Corporation
Published By: Ifbyphone, Inc.     Published Date: Feb 11, 2013
Have you tried voice broadcasting? It’s an automated phone call that’s an effective alternative to email. Marketing and Sales use voice broadcasts for appointment reminders, event promotion, customer surveys, and more. Learn more in this white paper.
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voice broadcasting, sales, marketing, phone, crm, reminders, event promotion, surveys
    
Ifbyphone, Inc.
Published By: CDW     Published Date: Sep 17, 2014
You are being buried by data. Multimedia including videos, audio and photos. Unstructured data in presentations, documents and social media feeds. Even the voicemails and databases that used to be the primary residents of your storage system are growing beyond your ability to manage them effectively. How can you keep it all under control without buying an endless stream of disk and storage devices? Experts from EMC and other leading storage manufacturers discuss the very latest trends in storage solutions and how an effective application of storage strategy can help tame the information beast and keep performance and availability issues at bay. Attendees will learn: - What are the hidden drivers in storage growth - How businesses of all sizes can benefit from a tiered storage strategy - Why virtualization is penetrating every level of IT - What role SSD and flash will play in every storage environment - What to do now to improve storage utilization and save costs
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storage, tiering, performance, availability, media, feeds, system, netgear, emc, buying, data, social media, manage, voicemail, presentation, residents, issues, disk
    
CDW
Published By: eFax     Published Date: Aug 06, 2013
eFax Corporate is part of publicly-traded j2 Global™ Inc. (NASDAQ: JCOM). Founded in 1995, j2 Global provides outsourced, value-added messaging and communications services to individuals and businesses around the world. The Company offers fax, voicemail and document management solutions, Web-initiated conference calling and unified-messaging and communications services.
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efax, value-added messaging, communications services, management solutions, unified-messaging
    
eFax
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