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strategy

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Published By: DigiCert     Published Date: Jun 19, 2018
Protect your business, brand and customers in a constantly evolving threat landscape. As market and business needs evolve, and the technological arms race between cybercriminals and the security industry continues, the boundaries of website and web security are shifting. This paper explores the opportunities, risks and challenges, associated with this rapidly evolving landscape both from a business and technical standpoint, and lays out key guidelines for building an effective security strategy for the future.
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DigiCert
Published By: DigiCert     Published Date: Jun 19, 2018
Regulatory compliance is more than a series of rules to adhere to, and getting it right could save you time and money. Historically, compliance has been regarded as a checklist of fixed requirements. But this reactive outlook risks being too short-sighted. It can lead to higher compliance costs, audit deficiencies, greater business downtime and an increased risk of data loss. Furthermore, it can lead to missed opportunities to achieve greater levels of operational effectiveness for your business. The only way to achieve a greater level of operational efficiency is to adopt a proactive strategy and stay ahead of the compliance curve.
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DigiCert
Published By: Oracle APAC     Published Date: May 24, 2018
Cloud has become a crucial foundation for digital transformation (DX) initiatives and is shaping the IT strategy of enterprises today. Companies are extending their IT infrastructure into the cloud for running business-critical applications, developing new applications, and delivering new cloud-based services. Applications are the lifeblood of modern enterprises. They are the foundation on which businesses maintain their existing revenue streams while examining ways to create new ones. A sound application strategy is a must for frms to be successful in expanding their competitive differentiation in the digital economy. Operating systems (OSs) provide a common foundational layer that enables IT to run current and new generations of applications in traditional IT environments, on its own private cloud, and in public clouds and utilize a variety of computing options such as bare metal, virtualization, and containerization. The increased reliance of IT on the cloud has accelerated the
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Oracle APAC
Published By: Dell PC Lifecycle     Published Date: May 15, 2018
Today’s digital businesses are managed using critical business analyses that provide far greater insight into the business and how to maximize results. However, these high-value applications that use the latest software tools demand far more from IT infrastructure, as they utilize an order of magnitude more data and demand more compute resources than legacy applications. Legacy systems are no longer capable of meeting the present and future needs of the organization.
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Dell PC Lifecycle
Published By: Google     Published Date: Apr 30, 2018
"Cloud platforms are rewriting the way that companies work, serving as a vital foundation for digital transformation. Companies should brace for challenges that will need to be met as they transition from in-house systems to hybrid-cloud, multi-cloud, and public-cloud environments. Learn how an open-source strategy and consistent governance will help your company use multi-clouds to compete in the digital world. Download the Harvard Business Review Analytic Services report and find out more."
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Google
Published By: Group M_IBM Q1'18     Published Date: Jan 04, 2018
For data-driven businesses, cloud can be a boon. Data can be found, processed and managed on the cloud without an investment in local hardware infrastructure, but what does that mean to information trust and governance? When data comes from cloud-based sources, IT needs a plan for data integration and security. Download this insightful white paper and learn the four key priorities you must consider when developing your IT strategy to promote good hybrid information governance. Learn the blend of process, organizational and technical enablers that will allow you to move to a hybrid environment with speed and confidence.
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data-driven business, cloud, information trust, information governance, data integration, data security, it strategy
    
Group M_IBM Q1'18
Published By: Workday     Published Date: Mar 02, 2018
Cloud-based systems are the future for cities and counties looking to reduce budgets and use staff wisely. The cloud allows governments to end constant upgrades to legacy systems, improve security, and invest in operations—not capital expenses. Join the Governing Institute for an overview of the benefits of a migration to the cloud and gain valuable insights from the City of Rochester’s successful transition.
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cloud-based systems, improve security
    
Workday
Published By: Workday     Published Date: Mar 02, 2018
: The HR strategy at Zappos may be highly unorthodox, but it’s working. This webinar, sponsored by Workday, explores how Zappos transformed its HR experience by entrusting employees, recruiting talent that understands the company’s culture, and more.
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zappos, hr strategy, unique, company culture
    
Workday
Published By: Workday     Published Date: Mar 02, 2018
In this five-episode video series, Jason Averbook shows you the ins and outs of workforce technology and how to use it to achieve HR success. Watch the series to learn ways to develop a digital HR strategy, get executive buy-in, and maintain success.
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workforce technology, hr success, digital hr strategy, maintaining success, executive buy-in
    
Workday
Published By: Groove     Published Date: May 16, 2018
Account based sales (ABS) has generated a lot of buzz lately, but it’s more than just a passing trend. In fact, many enterprise sales teams have been doing account based sales for quite a while. Whether this is the first time you have encountered the idea of ABS or you have heard about it before, this e-book will equip you with the basics so you can decide whether ABS is right for your company, outline your own ABS strategy, and optimize for the best results possible. We’ll cover: An explanation of account based sales Key benefits of adopting an ABS strategy How to get started and implement a successful ABS strategy Best practices and KPIs to optimize and measure your strategy Additional resources to help you plan and execute your strategy
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Groove
Published By: Groove     Published Date: May 16, 2018
Whether you've been doing account-based sales for a long time or you're just beginning to consider changing your sales strategy, download this infographic to check out our top tips!
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Groove
Published By: Panaya     Published Date: May 31, 2018
You can succeed in your digital transfomation and deliver applications and services faster, better, and safely. How? With Enterprise Agile Delivery. Enterprise Agile Delivery brings a wealth of benefits to organizations and can be adopted by any Agile hybrid framework: SAFe, LESS, Nexus as well as Agile/lean frameworks like Scrum and Kanban. Yet to achieve Eneterprise Agile Delivery, enterprises need an easy to use modern ALM tool for quick and successful onboarding. Download this white paper to understand how the right solution will help you: › Strategiaclly align feature releases and backlogs with your overall business strategy › Identify and prioritize dev and test activities with visibility into project waves and portfolios › Make data-based decisons for safe releases with real-time insights and multidimensional views into delivery risks › Sync business, dev, QA and release teams around shared objectives with automated coordination and communication
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Panaya
Published By: Google Apigee     Published Date: Jun 08, 2018
A must-read for IT professionals that provides a comprehensive analysis of the API management marketplace and evaluates 22 vendors across 15 essential criteria. APIs are the de-facto standard for building and connecting modern applications. But securely delivering, managing and analyzing APIs, data and services, both inside and outside an organization, is complex. And it’s getting even more challenging as enterprise IT environments grow dependent on combinations of public, private and hybrid cloud infrastructures. Choosing the right APIs can be critical to a platform’s success. Likewise, full lifecycle API management can be a key ingredient in running a successful API-based program. Tools like Gartner’s Magic Quadrant for Full Life Cycle API Management help enterprises evaluate these platforms so they can find the right one to fit their strategy and planning. Apigee is pleased to offer you a complimentary copy of the Gartner report. Access in-depth evaluations of API managemen
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Google Apigee
Published By: MobileIron     Published Date: May 07, 2018
MobileIron knows that cybercriminals are continuously generating more advanced ways to steal your data by any means necessary. That’s why we are committed to continually innovating and delivering new solutions that help our customers win the race against time to get ahead of the latest mobile security threats. As part of that commitment, MobileIron Threat Defense supports the five critical steps to deploying advanced, on-device mobile security. Our solution provides a single, integrated app that delivers several key advantages.
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mobile, threat, defense, security, mobileiron, cyber, criminal
    
MobileIron
Published By: Genesys     Published Date: Feb 21, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
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contactbabel, contact center, omnichannel, routing, customer experience
    
Genesys
Published By: Genesys     Published Date: Feb 27, 2018
Modern contact centers support a variety of digital channels—email, chat, co-browsing, social, video—over multiple digital touchpoints (web or mobile devices). What they lack is the ability to link interactions in a step-by-step journey to provide a personal, contextual experience for each customer. Download this eBook. Learn how you can: • Design a successful digital customer engagement strategy • Provide agents with a 360-degree view of the customer across all digital channels and voice • Deliver omnichannel experiences that are personalized, context-based, and low-effort
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digital customer service, contact center, digital channel, ebook
    
Genesys
Published By: IBM     Published Date: May 22, 2018
Prepare competency frameworks to leverage AI and cognitive computing to transform your HR strategy.
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human resources, talent management
    
IBM
Published By: IBM     Published Date: May 30, 2018
This book is designed to help you get the upper hand on managing your enterprise security through an integrated threat management strategy.
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IBM
Published By: Epicor     Published Date: Jun 11, 2018
Successful enterprise resource planning (ERP) software implementation depends on having a well-planned strategy that addresses each of these eight issues. If you haven’t been through the ERP selection process before, it can be daunting to compare features and functionality from a variety of vendors to determine which one best fits your needs. Epicor prepared this “8 Considerations When Choosing Your ERP System” eBook to help businesses identify the key criteria to consider when evaluating ERP software so you can find a system that solves problems instead of creating them.
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erp software, enterprise resource planning software, erp selection, manufacturing
    
Epicor
Published By: Genesys     Published Date: Jun 13, 2018
When building artificial intelligence (AI) into your business strategy, it’s easy to become distracted by all the new technologies on the market—each one promising a better customer experience. Make decisions based on facts, not misconceptions. When you evaluate AI technologies, consider these facts: • Bots working with human agents enables a seamless customer journey • Automated self-service costs as little as 20 cents per interaction • A single platform makes it easier to deliver personalized, proactive and predictive experiences See how AI connects customer conversations in this new analyst guide, 2017 ContactBabel Inner Circle Guide to Self-Services.
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artificial intelligence, customer experience, customer journey, self-servic e, personalization
    
Genesys
Published By: Genesys     Published Date: Jun 13, 2018
Routing is a fundamental component of your customer experience strategy. True omnichannel routing breaks down channel silos and gathers intelligence upfront through context and data to deliver the personalized, seamless engagement your customers now expect. Learn how you can move beyond single interactions with true omnichannel routing: • Dynamically match customers from any touchpoint, over any channel, to the agent with the optimal insights, skill set and proficiency • Enable seamless transitions between digital self-service and live employee contact • Replace single, random interactions with thoughtfully designed and optimized customer journeys
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routing, customer experience, transitions, self-service
    
Genesys
Published By: Service Now     Published Date: Feb 09, 2018
We’re at a tipping point for customer service operations. Customers contact enterprises at a greater rate over a greater number of channels — shifting between them seamlessly and even using channels simultaneously. Enterprises react by adding headcount — an unsustainable strategy. You must transform operations by developing strength in automation, AI, and knowledge. This report reveals the top 10 customer service trends in 2018 for application development and delivery (AD&D) pros supporting customer service.
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Service Now
Published By: LogMeIn     Published Date: Feb 27, 2018
The North Face rigorously tested several providers and quickly realized that Bold360 hit all the marks. After the initial implementation, The North Face entered into a 3-month professional services engagement to take their chat strategy to the next level. The Bold360 professional services team helped The North Face implement strategic new chat features and tactics, including adaptive canned messages, proactive chat, dual monitors and layered chat, and provided additional development support as needed. To maximize the impact of its chat strategy, The North Face also created an 11-person core chat team, with reps chosen for their skills and product knowledge. Empowered with the capabilities of Bold360, these dedicated agents can now provide truly in-depth product support.
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north face, online, customer, products, engagement, professional
    
LogMeIn
Published By: Workday     Published Date: Feb 27, 2018
The hype around cloud computing has been tremendous. It’s also proven to be justified. In fact, most organisations are already operating with some element of a cloud service as part of their IT infrastructure. While onpremise software becomes obsolete and hybrid solutions fall short, cloud applications enable new ways of delivering innovative solutions. These solutions are practical, and they are easy to use and manage. The cloud now provides the fundamental infrastructure on which innovative organisations can run their businesses.
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cloud, infrastructure, applications, strategy, workday
    
Workday
Published By: Workday UK     Published Date: Mar 07, 2018
As the finance function moves further into the digital era, one of the biggest questions CFOs are asking is, “Are we ready?” Technology advancements and the proliferation of data are dramatically reshaping the role of the finance function. As companies face increasing competition and ongoing change, they expect finance to leverage technology and turn data into insights they can use to guide strategy and support decision-making.
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Workday UK
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