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Published By: IBM     Published Date: Jul 13, 2012
The IBM Data Center Study found that only 21% of data centers are highly efficient. The study evaluated efficiency in servers, storage, networking, facility and data center operations to determine the best practices of the most efficient data centers.
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ibm, smarter data, data center, best practices, technology, storage, servers, networking, network management, network performance
    
IBM
Published By: IBM     Published Date: Jul 13, 2012
This white paper provides an overview of how IT organizations can optimize across the entire life cycle of their data centers and build a strong foundation for future IT operations.
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ibm, technology, datacenter, organization, white paper, optimization, cio
    
IBM
Published By: Brainshark     Published Date: Mar 22, 2013
With unprecedented adoption among businesses and consumers, the iPad is quickly becoming the preferred device for mobile sales professionals. Find out how enterprise adoption of iPads gives organizations an advantage when in sales and marketing.
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ipads, enterprise, powerpoint, sales, marketing, iphone, apple, smartphone, tablets, mobile, mobility, presentations, mobile sales professionals, mobile presentations, powerpoint presentations, ipad presentations, slideshark, brainshark, enterprise sales, sales enablement
    
Brainshark
Published By: LivePerson     Published Date: May 17, 2016
At the end of last year, the US alone had 435 million smart mobile devices in use — that’s 35% higher than the total US population. Among smartphone users, 68% use messaging apps regularly. And 84% of smartphone engagement with apps is spent communicating via text, email, and social channels. What does this mean for brands? The current state of CX is broken. Brands focus too much on channel and transaction, ignoring the customer’s preferences, and, ultimately, negatively affecting their bottom line. But wherever there’s a disconnect, there’s also opportunity. In increasing numbers brands are turning to messaging platforms and apps to offer more efficient, convenient customer service.
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liveperson, idc, consumer relations, mobile, smartphones, mobile apps, brand engagement
    
LivePerson
Published By: Oracle     Published Date: Apr 27, 2015
In This Paper • Smarter spend management is lacking in most organizations, largely due to the tools being used to manage their procurement processes • Oracle Procurement Cloud combines cloud, best-of-breed functionality, and native connectivity • Deploying Oracle Procurement Cloud can resolve pain points with transactional and strategic procurement
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cloud computing, procurement, connectivity, spend management
    
Oracle
Published By: Oracle     Published Date: Sep 21, 2016
This digibook contains a step-by-step guide to overcoming the new challenges of raised expectations, big data, and globalization, with case studies and examples of how smart CFOs are redefining reporting.
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Oracle
Published By: Oracle     Published Date: Sep 21, 2016
Overhauling your processes, rewiring your product focus, creating a new culture: large-scale, transformative organizational development and change is messy, difficult—and usually fails. This digibook contains a step-by-step guide to leading process management and overcoming the cultural and procedural challenges, with case studies and examples of how smart CFOs are leading the transformation of their enterprises.
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Oracle
Published By: Oracle     Published Date: Jan 30, 2017
In this evaluation guide, we’ll take you through your journey to the digital future of ERP, with practical tips, advice, and an easy-to-follow checklist that can help you ensure that the choices you make are the right ones for your department, your processes, and your business.
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Oracle
Published By: Oracle     Published Date: Jan 15, 2014
The latest IT tools and techniques can bring benefit to policy implementation in Government, as well as to administration and operations. This new role for IT can not only speed up the implementation of policy changes, but enable more effective targeting of those policies. This paper explains how. Oracle provides standard COTS software that can do this, and how such solutions have already been proven in Government Ministries.
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oracle, government, cots software, smarter policy implementation, government ministries
    
Oracle
Published By: Smarsh     Published Date: Dec 07, 2016
This guide contains practical steps that will help you develop a social media strategy so you gain maximum business value from your social efforts. It also outlines some smart policy suggestions—so you can ensure that your organization is protected from damage to your brand’s reputation and the risk of litigation.
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Smarsh
Published By: Smarsh     Published Date: Mar 13, 2017
According to the Pew Research Center, 97% of Americans who own a smartphone use them to send or receive text messages*, demonstrating that mobile messaging is one of the most widely used features. Download now to learn how texting exposes your company to massive risk.
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Smarsh
Published By: Box     Published Date: Nov 14, 2014
According to the American Community Survey, tele-commuting jumped 79 percent between 2005 and 2012. More than 9 million American workers did their jobs exclusively from home in 2010, according to the U.S. Census, and 30 million work from home at least once a week. And TechCast at George Washington University estimates as many as 30 percent of U.S. private sector workers could be working from home by 2019. For sales professionals, that proportion is certainly higher. The Telework Research Network found in 2011 that 70 percent of those working from home are in management, professional, sales and office jobs. If you’re in sales, you probably spend a considerable amount of time on the go. And why shouldn’t you? Smartphones offer constant, pocket-sized connectivity. Ubiquitous Wifi threatens to render the cubicle obsolete, and the right social networking strategy can sup-plant a hundred individual pitch meetings.
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sales, connectivity, smartphones, social networking strategy
    
Box
Published By: KANA®, A Verint® Company     Published Date: Aug 07, 2014
Providing better products at a better price isn’t always enough to attract and retain customers. The only way to truly stand out is to provide outstanding customer service. But, simply answering a customer’s phone call on the first ring or resolving an issue doesn’t qualify as outstanding customer service anymore.
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customer service, self-service, loyalty, customers, web
    
KANA®, A Verint® Company
Published By: Cox Communications     Published Date: Nov 10, 2014
Business phone systems may not attract the same attention or achieve the same acclaim that computers, smart phones and tablets regularly receive. You won’t hear of too many publicized conferences or Twitter trends but that does not negate their importance.
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twitter, evolving features, business phone service, cox, functionality
    
Cox Communications
Published By: MarkLogic     Published Date: Jun 19, 2017
There is opportunity in the ongoing turbulence throughout the financial industry; however, regulatory and compliance challenges absorb resources and distract focus away from growth. Download white paper to learn about a smart approach to data and innovative tools that build resilience into a business looking to not just weather the storm, but seize the advantage. Overview: - Executive Summary - Challenges of Financial Markets Today - The Need for a 360-View of Data - How to Deliver: Increased Transparency Adapt to Evolving Regulations Improve Compliance and Lower Cost - Solution Architecture for Regulatory Reporting - Case Study: Adapting to Regulatory Complexity "Disparate systems led to frequent cycles spent correcting errors within the data”.
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banking, financial services, data management, silos, data strategy, transparency, data governance, regulation, data architecture, compliance, reporting
    
MarkLogic
Published By: Harvard Business School     Published Date: Mar 05, 2015
Why are more and more smart companies going VC to find their next breakthroughs? A corporate venture-capital fund for investing in outside startups can help a company see, understand, and respond rapidly to changes in the business landscape. In this Harvard Business Review article, HBS Professor Josh Lerner, faculty chair of the HBS Executive Education program Private Equity and Venture Capital, shares six ways to create a venture fund that’s as savvy and nimble as the best private VCs.
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private equity, venture capital, investment expertise, vcs, corporate venturing, competitive threats, breakthroughs, corporate r&d, venture fund, corporate venture capital fund, startups, competitive compensation, knowledge transfer, fund goals, parent company
    
Harvard Business School
Published By: SmartFocus     Published Date: Sep 04, 2015
1,75 Mrd. Menschen besitzen heute ein Smartphone. Somit können Ihre Kunden permanent online sein. Deshalb ist es für den Kampagnenerfolg entscheidend, das mobile Benutzererlebnis zu verstehen und sicherzustellen, dass alle Teile Ihrer Kampagne für die mobile Nutzung optimiert sind. Wenn Sie nicht handeln, leidet Ihre Kundenbindung. Schlimmstenfalls wandern Ihre besten Kunden zur Konkurrenz ab. Unsere einfach zu implementierenden Tipps fürs mobile Marketing können auch Ihnen helfen, Kampagneneffizienz zu steigern und Wettbewerbsvorteile zu sichern.
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mobiles marketing, personalisierung, kontextualisierung, kundenreise, kundenverhalten, kundenerlebnis, kundenbindung, kundenbeziehungen, marketingstrategie, kampagnen
    
SmartFocus
Published By: SmartFocus     Published Date: Oct 13, 2015
84 % des clients déclarent ne plus vouloir acheter les produits des entreprises qui ne tiennent pas compte de leurs préférences et de leur historique d’achats. C’est pourquoi les recommandations généralistes et les « best sellers » ne donnent plus les résultats escomptés. Étudier le comportement de l’ensemble des clients pour repérer les produits populaires et tendances ne suffit plus. Vous devez offrir à chaque client une expérience unique. C’est pourquoi il est essentiel de bien comprendre le concept de personnalisation, afin de garantir une expérience client homogène, de multiplier les occasions d’achat et, au bout du compte, de vous démarquer de vos concurrents.
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personnalisation, contextualisation, parcours client, comportement du consommateur, expérience client, engagement client, relation client, stratégie marketing, campagnes
    
SmartFocus
Published By: SmartFocus     Published Date: Oct 13, 2015
Si votre marketing n’est pas en temps réel, c’est qu’il est dépassé. Le marketing de l’instant est devenu essentiel. Le Real-Time Interaction Management (RTIM) vous permet d’adapter en temps réel le contenu de vos messages marketing en fonction du moment de leurs ouvertures. Il s’agit de la toute dernière innovation en marketing digital. De nombreux rapports révèlent les principaux acteurs appelés « Strong Performers » du marché du RTIM.
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digital marketing, données en temps réel, marketing de l’instant, marketing en temps réel, interactions en temps réel, données, data marketing, personnalisation, marketing personnalisé, contextualisation, e-mail marketing, comportement client, segmentation, engagement client, campagnes, marketing contuel
    
SmartFocus
Published By: Harvard Business School Executive Education     Published Date: Mar 09, 2015
For decades, large companies have been wary of corporate venturing. So why are more and more smart companies going VC to find their next breakthroughs? With corporate R&D units under pressure to focus on a narrow range of projects, companies often lack a good way to sniff out competitive threats beyond their main areas of expertise. A corporate venture capital fund for investing in outside startups can help a company see, understand, and respond rapidly to changes in the business landscape. But the parent company’s processes tend to bog down these funds.
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private equity, venture capital, investment expertise, growth equity, buyouts, negotiation, organizational structure, portfolio management, asset management, financial strategy, investment opportunities, competitive advantage
    
Harvard Business School Executive Education
Published By: ServiceNow     Published Date: May 21, 2015
The Internet has created radical changes in our personal lives. We now live in a “consumerized” online world where we shop for products and services with a few taps on a smartphone. Social media gives us a global forum where anyone can speak their mind. We see news as it unfolds, watch videos on YouTube, stream music from Spotify, and make friends on Facebook. We expect the web to be automated, on demand, and always on – delivering instant gratification no matter where we are.
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consumerized, spotify, facebook, smartphone, purchase orders
    
ServiceNow
Published By: MobileIron     Published Date: May 07, 2018
Ready or not, the global mobility trend is forcing enterprises to enable a modern, mobile workforce with business productivity tools on any device, regardless of the underlying operating system. As enterprise users increasingly demand the ability to use their own mobile devices and desktops for modern work, IT is quickly impacted by end-user technology decisions. Enterprises can no longer ignore this reality, especially given the explosive global demand for mobile devices. Considering that smartphone adoption is expected to grow from 1.47 billion devices in 2016 to more than 1.7 billion in 2021, it’s clear that organizations need a comprehensive way to quickly onboard and secure a vast range of employee devices coming into the enterprise.
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endpoint, management, business, workforce, desktop, device, mobile
    
MobileIron
Published By: Waterline Data & Research Partners     Published Date: Nov 07, 2016
For many years, traditional businesses have had a systematic set of processes and practices for deploying, operating and disposing of tangible assets and some forms of intangible asset. Through significant growth in our inquiry discussions with clients, and in observing increased attention from industry regulators, Gartner now sees the recognition that information is an asset becoming increasingly pervasive. At the same time, CDOs and other data and analytics leaders must take into account both internally generated datasets and exogenous sources, such as data from partners, open data and content from data brokers and analytics marketplaces, as they come to terms with the ever-increasing quantity and complexity of information assets. This task is clearly impossible if the organization lacks a clear view of what data is available, how to access it, its fitness for purpose in the contexts in which it is needed, and who is responsible for it.
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Waterline Data & Research Partners
Published By: MuleSoft     Published Date: Apr 13, 2016
New Enterprise challenge has emerged. With the number of APIs growing rapidly, managing them one-off or via Excel or corporate wiki is no longer feasible. The smartest organizations have discovered a set of best practices to design powerful APIs that leverage existing services, to effectively manage those APIs throughout their lifecycle and to scale their deployment across consumers and devices. This eBook examines the relationship between APIs and services and presents the key elements of a successful API strategy in the form of 7 habits. In this eBook you will learn: - How to leverage existing services in the API economy - Where to get started with your API strategy - Key criteria for selecting an API Management solution - Strategies to overcome API security and identity challenges - How and why to apply the fundamentals of API First Design
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service management, enterprise applications, best practices, business management, business strategy
    
MuleSoft
Published By: SAP     Published Date: Jul 18, 2016
Companies are finding more success with advanced analytics initiatives, allowing for continued innovation and experimentation. Read the report learn key findings from the survey carried out by The Economist Intelligence Unit, with Sponsorship by SAP.
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SAP
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