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Published By: Genesys     Published Date: Feb 21, 2018
Artificial intelligence (AI) can’t replicate the human touch, but it can ease your agents’ burden by handling many simple, repetitive requests. A new Forrester Consulting paper offers a look at the strengths and weaknesses of both AI and humans independently, yet how blending them together can give your customers the seamless end-to-end experience they expect. See how enterprises around the world use AI to improve customer service and uncover new revenue streams, the challenges they overcame, and why a blended solution with live agents makes sense. Download the paper to learn three key recommendations on using AI to improve agent productivity, agent satisfaction, and customer satisfaction.
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forrester, artificial intelligence, consulting, customer experience
    
Genesys
Published By: NetApp     Published Date: Mar 06, 2018
This Gartner Report on an effective hyperconvergence strategy includes their research findings and recommendations. It also includes a deep dive analysis of key determinants in a hyperconverged solution decision. For more information, please view our privacy policy here.
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netapp, database performance, flash storage, data management, cost challenges
    
NetApp
Published By: Bluewater Learning     Published Date: Apr 30, 2018
Many Learning and Talent leaders express frustrations surrounding the magnitude of aspects to consider when it comes to content & curricula management. We can help. Our experts help organizations define what they need, what they want, and how to get there. Bluewater Content & Curriculum BLUEprint Packages offer start-to-finish consulting and recommendations that will give you the confidence to make the changes your program needs.
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Bluewater Learning
Published By: Great Bay Software     Published Date: Apr 12, 2018
"Ninety percent of business executives believe the Internet of Things (IoT) is important to the future of their organization. And, as IoT is expected to generate a whopping 21% increase in corporate profits by 2022, it’s clear there’s value in adoption. However, there are still plenty of risks that require mitigation through careful planning, cross-functional teamwork and mature security measures. This white paper explores the business benefits and the security complexities IoT introduces for business organizations, and provides key considerations and recommendations for securing IoT deployments. Download the white paper today!"
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Great Bay Software
Published By: Ounce Labs, an IBM Company     Published Date: Dec 29, 2009
Countless studies and analyst recommendations suggest the value of improving security during the software development life cycle rather than trying to address vulnerabilities in software discovered after widespread adoption and deployment. The justification is clear.For software vendors, costs are incurred both directly and indirectly from security flaws found in their products. Reassigning development resources to create and distribute patches can often cost software vendors millions of dollars, while successful exploits of a single vulnerability have in some cases caused billions of dollars in losses to businesses worldwide. Vendors blamed for vulnerabilities in their product's source code face losses in credibility, brand image, and competitive advantage.
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source code vulnerability testing, independent model, centralized model, distributed model, software development life cycle, source code scanning, application security, source code security testing
    
Ounce Labs, an IBM Company
Published By: IBM     Published Date: Apr 13, 2018
This outlines the current state of compliance,trends by industry and geography, and key Forrester recommendations for moving efforts forward
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gdpr, compliance, data protection, personal data
    
IBM
Published By: Hewlett Packard Enterprise     Published Date: Aug 15, 2016
In this report, we'll look at some of the top pressures that organizations are facing when it comes to optimizing their infrastructure for modern services and workloads, analyze the strategies taken by successful businesses and offer key recommendations for those organizations looking to become leaders in high performing IT infrastructures.
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Hewlett Packard Enterprise
Published By: Cisco     Published Date: Feb 12, 2016
This whitepaper provides background on cloud contact centers, their advantages and the essential considerations for selecting a vendor. It describes: - Trends surrounding the adoption of cloud contact center technology; - The advantages of selecting a cloud contact center solution; - Key factors to review when selecting a vendor and contact center platform; - Recommendations and a maturity model that businesses can use to develop a cloud contact center roadmap.
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Cisco
Published By: Hewlett Packard Enterprise     Published Date: Jul 13, 2016
Download this asset to learn the volume and variety of data available today is creating new opportunities to improve your customers’ lives – from personalized recommendations to targeted advertising and intelligent services. Sponsored by: HPE and Intel®
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best practices, intel, hpe, data, technology, opportunities, advertising, intelligent services
    
Hewlett Packard Enterprise
Published By: SAS     Published Date: Jan 17, 2018
This TDWI Best Practices Report focuses on how organizations can and are operationalizing analytics to derive business value. It provides in-depth survey analysis of current strategies and future trends for embedded analytics across both organizational and technical dimensions, including organizational culture, infrastructure, data and processes. It looks at challenges and how organizations are overcoming them, and offers recommendations and best practices for successfully operationalizing analytics in the organization.
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SAS
Published By: Financial Force     Published Date: Dec 01, 2017
Making the decision to move to cloud accounting is one step in the right direction; understanding the best approach and how you'll get there is half the battle. But guess what? It doesn't have to be difficult. The purpose of this ebook is to provide you with details on how to best plan your cloud accounting implementation, the benefits of a single cloud approach, and offer some key insights and recommendations when evaluating solutions that will make the implementation process so much easier.
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Financial Force
Published By: Lenovo     Published Date: Apr 28, 2017
“The biggest problem with big data is using it.” Accessing, analyzing, and actioning with big data are among the key challenges facing every enterprise. In this detailed report from Forrester, you’ll see key drivers and challenges with Big Data, and some clear recommendations on how to proceed. Get the white paper to see Forrester's key findings.
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lenovo, lenovo sap, data potential, using data, big data challenges, forrester, forrester paper, analyzing big data, data recommendations, lenovo technology
    
Lenovo
Published By: DocuSign     Published Date: Mar 23, 2016
Today, more than ever, the customer is at the center of business. Armed with more choice and ultimately more power, customers expect businesses to deliver entirely satisfying, customer-centric experiences throughout the sales cycle. Whether you sell to businesses or consumers, customers are accustomed to one-click purchasing, full mobile access, and social media-driven recommendations, and they are demanding a similar experience of all companies they do business with. With eSignature & Digital Transaction Management (DTM) solutions from DocuSign you can provide that experience, allowing customers to transact with you on their terms while reinforcing your modern reputation.
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DocuSign
Published By: VMware     Published Date: Feb 24, 2017
Countless organizations are deploying digital workspace solutions to meet the demands of today’s mobile end users and the IT administrators that support them. The goal is to empower users to work from anywhere, on any device—mobile or laptop—at any time. However, architecting a secure, seamless, scalable digital workspace solution is not necessarily easy, which is where this paper helps. When developing your digital workspace, it is important to keep five key considerations in mind, both on the front end and the back end of your environment: Seamless, secure end-user access to applications and files Easy-to-use enterprise app store Management security Fully integrated infrastructure stack Agnostic platform with a broad ecosystem Download this white paper to see how to approach these major considerations, with detailed strategies, and provide recommendations for effectively addressing each one.
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VMware
Published By: VMware     Published Date: Feb 24, 2017
Countless organizations are deploying digital workspace solutions to meet the demands of today’s mobile end users and the IT administrators that support them. The goal is to empower users to work from anywhere, on any device—mobile or laptop—at any time. However, architecting a secure, seamless, scalable digital workspace solution is not necessarily easy, which is where this paper helps. When developing your digital workspace, it is important to keep five key considerations in mind, both on the front end and the back end of your environment: Seamless, secure end-user access to applications and files Easy-to-use enterprise app store Management security Fully integrated infrastructure stack Agnostic platform with a broad ecosystem Download this white paper to see how to approach these major considerations, with detailed strategies, and provide recommendations for effectively addressing each one.
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VMware
Published By: VMware     Published Date: Feb 24, 2017
Countless organizations are deploying digital workspace solutions to meet the demands of today’s mobile end users and the IT administrators that support them. The goal is to empower users to work from anywhere, on any device—mobile or laptop—at any time. However, architecting a secure, seamless, scalable digital workspace solution is not necessarily easy, which is where this paper helps. When developing your digital workspace, it is important to keep five key considerations in mind, both on the front end and the back end of your environment: Seamless, secure end-user access to applications and files Easy-to-use enterprise app store Management security Fully integrated infrastructure stack Agnostic platform with a broad ecosystem Download this white paper to see how to approach these major considerations, with detailed strategies, and provide recommendations for effectively addressing each one.
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VMware
Published By: VMware     Published Date: Feb 24, 2017
Countless organizations are deploying digital workspace solutions to meet the demands of today’s mobile end users and the IT administrators that support them. The goal is to empower users to work from anywhere, on any device—mobile or laptop—at any time. However, architecting a secure, seamless, scalable digital workspace solution is not necessarily easy, which is where this paper helps. When developing your digital workspace, it is important to keep five key considerations in mind, both on the front end and the back end of your environment: Seamless, secure end-user access to applications and files Easy-to-use enterprise app store Management security Fully integrated infrastructure stack Agnostic platform with a broad ecosystem Download this white paper to see how to approach these major considerations, with detailed strategies, and provide recommendations for effectively addressing each one.
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VMware
Published By: VMware     Published Date: Feb 24, 2017
Countless organizations are deploying digital workspace solutions to meet the demands of today’s mobile end users and the IT administrators that support them. The goal is to empower users to work from anywhere, on any device—mobile or laptop—at any time. However, architecting a secure, seamless, scalable digital workspace solution is not necessarily easy, which is where this paper helps. When developing your digital workspace, it is important to keep five key considerations in mind, both on the front end and the back end of your environment: Seamless, secure end-user access to applications and files Easy-to-use enterprise app store Management security Fully integrated infrastructure stack Agnostic platform with a broad ecosystem Download this white paper to see how to approach these major considerations, with detailed strategies, and provide recommendations for effectively addressing each one.
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VMware
Published By: Gigamon     Published Date: Oct 25, 2017
Read Gartner’s research note, Top 10 Strategic Technology Trends for 2017: Adaptive Security Architecture, to improve visibility and control over your organization’s exposure to risk with a continuous, contextual and coordinated approach to security. Comprehensive protection now requires an adaptive process to predict, prevent, detect and respond to security breaches that includes DevSecOps, IoT Security, and Intelligent Security. This note walks you through key planning assumptions, analysis, best practices and specific recommendations.
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Gigamon
Published By: MobileIron     Published Date: Feb 17, 2015
Ready or not, the global mobility trend is forcing enterprises to enable a mobile workforce with business productivity tools on any device, regardless of the underlying operating system. As IT is quickly impacted by end-user technology decisions, enterprises can no longer ignore this reality, especially given the explosive global demand for mobile devices. This guide offers practical, step-by-step insight that can help any organization accelerate their journey to becoming a Mobile First enterprise by providing a detailed, best-practice deployment process and recommendations for finding the right enterprise mobility management (EMM) provider.
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mobile, enterprise, emm, mobile management
    
MobileIron
Published By: TriNet     Published Date: Apr 23, 2012
Download this report to learn about success stories and recommendations on how to take full advantage of innovative technology to help your efforts to attract and retain top talent.
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ecosystem, employers, recruiting, streamline, democratic, scientific, professional, networks, linkedin, viadeo, jobvite, branchout, facebook, hiring, career development, data center
    
TriNet
Published By: SAS     Published Date: Apr 20, 2015
This report offers recommendations and best practices for implementing analytics in an organization. It provides in-depth analysis of current strategies and future trends for next-generation analytics.
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SAS
Published By: SAS     Published Date: Nov 04, 2015
This paper is divided into two parts. The first part provides some background and a comparison of the types of episode analytics. Part two explores the real-world experiences of payers and providers in using episode analytics for payment bundling and other purposes. Finally, we offer some recommendations on how to use episode analytics to reduce variations and manage contracts that involve financial risk.
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sas, healthcare, healthcare models, episode analytics, payment bundling
    
SAS
Published By: Dell     Published Date: Dec 12, 2017
Selecting the best computing solutions within higher education can be a challenge with so many uses and options today. This use case guide takes into consideration higher education needs regarding form factor and key features. Take a look at this guide to learn how the computing choices made can facilitate the student learning environment whether in computer labs, in interactive learning spaces, or if learning takes place on the go via academic-related activities with digital signage located in the hallway. Read this paper today to find out the best desktop and display solutions to meet the needs of university and college students.
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Dell
Published By: Dell     Published Date: Dec 12, 2017
Selecting the best computing solutions within K-12 education can be a challenge with so many uses and options available. This use case guide takes into consideration the specific needs within K-12 education environments. Whether seeking the best fit devices for STEM labs, looking to create interactive learning spaces, or fulfilling the design needs of today’s interactive classrooms, the uses are varied and there is not a one size fits all approach. Download this guide to learn how the computing choices made can facilitate the teaching and learning environments via the Dell™ OptiPlex™ family of devices. Learn which solutions are recommended for different use cases within the K-12 education world.
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Dell
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