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Published By: OpenText     Published Date: Mar 20, 2012
The report highlights industry best practices for establishing and nurturing CEM programs that delight customers while improving overall business results.
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marketing, customer experience, customer satisfaction, analytics, customer service, aberdeen
    
OpenText
Published By: OpenText     Published Date: Mar 20, 2012
In this paper we'll look at the trends driving online marketing and show how an online marketing solution can help marketing executives achieve their three most important objectives.
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marketing, opentext, online marketing, digital marketing, marketing trends, digital, online marketing
    
OpenText
Published By: OpenText     Published Date: Mar 22, 2012
This Aberdeen Analyst Insight highlights the value and strategic deployment methods of multi-channel customer engagement programs (i.e. marketing) that use digital channels.
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digital marketing, marketing, multi-channel marketing, online marketing
    
OpenText
Published By: OpenText     Published Date: May 23, 2012
Download this report and learn how to: . Monitor, analyze and report on social media content . Manage brand effectiveness . Ensure brand consistency across social media and other marketing channels . Build an effective social compliance program
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brand equity, governance, social media, social compliance, brand consistency, brand effectiveness
    
OpenText
Published By: OpenText     Published Date: May 23, 2012
Download this report and discover: . Positive impact of mobile web content optimization on customer engagement . Key success factors for building mobile websites that delight customers while contributing to top-line revenue results
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mobile marketing, web content optimization, metric-driven mobile marketing, pinch-zooming, mobile user engagement, mobile user experience
    
OpenText
Published By: OpenText     Published Date: Jun 06, 2012
In this paper, we look at the threats to a company's brand, which are especially acute in a world of globalization, multinational corporations, Internet commerce, social media, and electronic file sharing.
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marketing, branding, opentext, social media, emerging marketing
    
OpenText
Published By: OpenText     Published Date: Jun 06, 2012
Content is key to the customer experience, yet digital content strategies at many organizations do not maximize the value of their content across online and offline channels.
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web content, marketing, online marketing, digital marketing, opentext, web analytics
    
OpenText
Published By: OpenText     Published Date: Dec 14, 2011
This white paper examines Enterprise Content Management challenges, solutions and benefits from an Energy industry perspective.
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large-scale, capital projects, energy, energy industry, content management, information management, ecm, solutions, critical, information
    
OpenText
Published By: OpenText     Published Date: Dec 14, 2011
An organization cannot sustain long-term success without managing its information effectively... Building a foundation for information governance is your next step.
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information governance, open text, opentext, governance, information management, risks, storage, storage costs, sustainability, sustainable
    
OpenText
Published By: OpenText     Published Date: Feb 17, 2012
This report examines the plant asset management issues facing the Energy sector, as well as the solutions and benefits that an integrated enterprise content management (ECM) platform can provide.
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technology, opentext, information management, data manegement, energy, infrastructure, design and facilities
    
OpenText
Published By: OpenText     Published Date: Apr 13, 2012
SharePoint is now an important element of the information management infrastructure in many of the world's largest organizations. In many cases, these organizations must now consider how SharePoint, and the massive (and growing) amount of content it creates, will be managed as well as how it will integrate within the broader information infrastructure.
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opentext, technology, sharepoint, application integration, user security, technology security
    
OpenText
Published By: OpenText     Published Date: May 15, 2012
Featured in SharePoint Pro magazine online, the OpenText white paper Extending SharePoint Across Your Information Architecture, by leading SharePoint consultant Colin Spence, offers valuable insights and best practices for integrating SharePoint with your full enterprise application environment.
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opentext, sharepoint, technology, buesiness, business information, it management, data quality
    
OpenText
Published By: OpenText     Published Date: May 15, 2012
In the Forrester article Putting Together the SharePoint ECM Puzzle: Find the Best Way for SharePoint and ECM Vendors to Coexist, Alan Weintraub guides you through these issues.
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opentext, business technology, it management, enterprise, ecm, sharepoint
    
OpenText
Published By: OpenText     Published Date: Nov 08, 2013
Once voice systems have migrated to Voice over IP, (VoIP) fax communications are the next logical addition to an IP-based environment. This white paper discusses how fax servers and new Fax over IP (FoIP) investments fit into your organizations unified communication strategy. It also calls attention to issues and challenges organizations should consider when determining how best to take advantage of traditional telephone-based systems, FoIP, or a mix of both.
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voip, phone systems, voice over internet protocol, voice over ip
    
OpenText
Published By: OpenText     Published Date: Nov 08, 2013
Leverage infrastructure investments and reduce costs with a unified, IP-based OpenText RightFax system that fully integrates with your Cisco network environment.
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voip, phone systems, voice over internet protocol, voice over ip
    
OpenText
Published By: OpenText     Published Date: Nov 08, 2013
This independent survey delivers findings on the current state and future trends in data exchange and data storage. You’ll see how data exchange is evolving and “what’s next”. Learn how to improve data exchange and storage security while lowering costs and improving efficiencies.
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voip, phone systems, voice over internet protocol, voice over ip
    
OpenText
Published By: OpenText     Published Date: Nov 08, 2013
University of Kansas Hospital increases efficient, reliability and security of life critical documents with integrated Fax over IP solution
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voip, phone systems, voice over internet protocol, voice over ip
    
OpenText
Published By: OpenText     Published Date: Nov 08, 2013
Veolia Environmental Services reduces paper, enhances scalability with integrated fax over IP solution
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voip, phone systems, voice over internet protocol, voice over ip
    
OpenText
Published By: OpenText     Published Date: Nov 08, 2013
Professional services firm consolidates resources for integrated OpenText RightFax delivery via Microsoft Exchange and Konica Minolta MFPs
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voip, phone systems, voice over internet protocol, voice over ip
    
OpenText
Published By: OpenText     Published Date: Apr 16, 2014
Learn how the enterprise process management systems that you are using may be outdated and see why there may be another enterprise process application that better fits your organization’s needs.
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opentext, bpm, business process management, it projects, produce results, framework, startup time, potential of bpm
    
OpenText
Published By: OpenText     Published Date: Apr 16, 2014
Learn the 7 steps for mastering business process management and see how simple it is to achieve meaningful process improvement.
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opentext, bpm, business process management, it projects, produce results, framework, startup time, potential of bpm
    
OpenText
Published By: OpenText     Published Date: Apr 16, 2014
Learn how the landscape of business has changed and see how you no longer need multiple systems, and instead need a complete process automation and case management system that will fit all of your organization’s needs.
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opentext, bpm, business process management, it projects, produce results, framework, startup time, potential of bpm
    
OpenText
Published By: OpenText     Published Date: Apr 16, 2014
Learn why the next generation of Business Process Management has to realign its priorities to focus on being agile, responsive and aimed at achieving business outcomes that deliver, drive, and create innovative ways to help organizations stay competitive.
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opentext, bpm, business process management, it projects, produce results, framework, startup time, potential of bpm
    
OpenText
Published By: OpenText     Published Date: Apr 16, 2014
Learn about what case management is and how it differs from conventional business process management; but more importantly, see what you should look for in a case management platform.
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opentext, bpm, business process management, it projects, produce results, framework, startup time, potential of bpm
    
OpenText
Published By: OpenText     Published Date: Apr 16, 2014
Learn how to provide a framework for developing a business case for new or continued justification of BPM projects and see how this can help accelerate the startup time and enable more organizations to realize success from BPM.
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opentext, bpm, business process management, it projects, produce results, framework, startup time, potential of bpm
    
OpenText
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