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monitoring metrics

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Published By: Dynatrace     Published Date: May 20, 2016
In this eBook, we will: -Tell you how to get started with performance metric monitoring -Share real-life examples of application failures and how to avoid them by using 7 key metrics to find problems early on -Show you how stuff really works in "the life of a metric" and how to integrate performance metrics into automation tools throughout your application delivery chain Get the right processes and metrics in place to support continuous delivery and build a better digital experience, faster.
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dynatrace, software delivery, digital, performance metrics, mobile consumer, digital experience
    
Dynatrace
Published By: Salesforce.com     Published Date: Oct 28, 2013
Just 7% of consumers say that customer service experiences they have with companies typically exceed their expectations. Now think about how you could succeed and profit as a business if you not only continually offered good service to your customers, but also frequently offered more than what they expected. Discover: The secrets to lining up your customer service with your brand. The best way to train employees. How to make employees feel good about giving great service. The significance of monitoring customer interactions. Which customer metrics you should pay attention to. The cheapest way to earn new customers. Download this ebook to learn what you need to do to give customers what they want and earn a customer for life!
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customer service, best practices, 6 secrets, managing expectations, employee training, metrics, customer interactions
    
Salesforce.com
Published By: Splunk     Published Date: Sep 10, 2018
The financial services industry has unique challenges that often prevent it from achieving its strategic goals. The keys to solving these issues are hidden in machine data—the largest category of big data—which is both untapped and full of potential. Download this white paper to learn: *How organizations can answer critical questions that have been impeding business success *How the financial services industry can make great strides in security, compliance and IT *Common machine data sources in financial services firms
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cloud monitoring, aws, azure, gcp, cloud, aws monitoring, hybrid infrastructure, distributed cloud infrastructures, reduce mttr/mtti, cloud monitoring free, cloud monitoring tools, cloud monitoring service, cloud billing monitoring, cloud monitoring architecture, cloud data monitoring, host monitoring, *nix, unix, linux, servers
    
Splunk
Published By: Splunk     Published Date: Sep 10, 2018
One of the biggest challenges IT ops teams face is the lack of visibility across its infrastructure — physical, virtual and in the cloud. Making things even more complex, any infrastructure monitoring solution needs to not only meet the IT team’s needs, but also the needs of other stakeholders including line of business (LOB) owners and application developers. For companies already using a monitoring platform like Splunk, monitoring blindspots arise from the need to prioritize across multiple departments. This report outlines a four-step approach for an effective IT operations monitoring (ITOM) strategy. Download this report to learn: How to reduce monitoring blind spots when creating an ITOM strategy How to address ITOM requirements across IT and non-IT groups Distinct layers across ITOM Potential functionality gaps with domain-specific products
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cloud monitoring, aws, azure, gcp, cloud, aws monitoring, hybrid infrastructure, distributed cloud infrastructures, reduce mttr/mtti, cloud monitoring free, cloud monitoring tools, cloud monitoring service, cloud billing monitoring, cloud monitoring architecture, cloud data monitoring, host monitoring, *nix, unix, linux, servers
    
Splunk
Published By: Epicor     Published Date: May 01, 2018
We all know the wisdom of monitoring familiar key performance indicators (KPIs). Turns, gross margin return on investment (GMROI), sales, inventory measures, and other metrics will tell you how your business is faring—and that’s pretty important if you want to keep your hardware store in business. However, just staying in business isn’t enough in a rapidly evolving retail world, so achieving improved KPI results is essential. In this Epicor eBook, you’ll learn about eight easy-to-use tools that go beyond traditional KPIs to quickly improve business results, including: • Reviewing store-to-store sales • Identifying your top 100 items • Monitoring excess inventory • Viewing items with cost change and no retail change Learn more about these tools, and discover what else you can do to improve your KPI results by downloading this Epicor eBook. Download now and go beyond retail KPIs.
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retail analytics software, analytics on demand, kpi analytics software, retail kpi software, real time analytics, retail pos software, mobile pos, reporting software, pos technology
    
Epicor
Published By: CA Technologies     Published Date: Feb 13, 2015
For internal support centers, the message coming from the overall business is clear: You need to demonstrate your business value. Outsourcing, managed services and cloud-based solutions that didn’t exist just a few years ago are piling on the pressure.
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cloud monitoring, cloud metrics, business analytics, performance monitoring, data, cloud data, metrics, cloud-based solutions, outsourcing
    
CA Technologies
Published By: CA Technologies     Published Date: Feb 13, 2015
For years, many support teams have been hamstrung by their traditional service desk platforms, which require complex, time-consuming coding for virtually every aspect of customization. This complexity makes it costly and difficult for support organizations to adapt—and places an increasingly substantial burden on the agility and efficiency of the business as a whole. CA Cloud Service Management is a clearly differentiated alternative to traditional service desk platforms. CA Cloud Service Management is purpose built for speed—rapidly accelerating time-to-value where other SaaS solutions fall short. Implement in days, adopt with minimal training, configure without programmers, automate end-user requests, and get automatic upgrades.
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service management, deployment, time to value, cloud monitoring, cloud metrics, business analytics, performance monitoring, data, cloud data, metrics
    
CA Technologies
Published By: ThousandEyes     Published Date: Nov 17, 2016
Demand for benchmarking of monitoring KPIs and metrics is on the rise. While monitoring tools look to deliver more consistent and standardized means of comparison, approaches vary. I&O leaders must determine key criteria and considerations when identifying tools to meet this growing requirement. Download now to learn more!
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ThousandEyes
Published By: Intacct Corporation     Published Date: Sep 18, 2014
The professional services market is back—and more competitive than ever. How will you outperform your competitors? By monitoring the financial metrics that matter. Through years of thorough research, Service Performance Insight has analyzed and identified the profit-centric measures that are highly correlated with financial success in professional services. Download the white paper, "The 5 KPIs that Matter for Professional Services," to learn: • The importance and primary characteristics of financial maturity. • The 5 financial metrics critical to service organizations. • Where successful service organizations fall in these metrics.
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intacct, kpi, professional services, financial metrics, service performance insight
    
Intacct Corporation
Published By: Amazon Web Services     Published Date: Nov 15, 2018
Today’s IT teams spend far too much time struggling against increasing system complexity and tools failing to make monitoring easier and more reliable. To combat these challenges, both admins and site reliability engineers need a clear view of infrastructure performance and availability. Splunk® Insights for Infrastructure (SII) is an analytics-driven monitoring solution that provides the seamless experience organizations need for infrastructure monitoring on the AWS cloud. Download this product brief and discover how SII offers: • An easy install within minutes—available as a free download • Detailed investigations through granular metrics • Seamless monitoring and troubleshooting
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Amazon Web Services
Published By: ClickExpress     Published Date: May 01, 2013
This paper will present a unique and powerful method for identifying and monitoring field service metrics. It will reveal how to use data to expose the real story behind your operations. Through a detailed discussion about the range of metrics at your disposal – and how to choose the right ones for your company – this paper will equip you with a tried-and-tested approach for using metrics to measure your operational performance as it relates to the pursuit of your company’s business goals.
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metrics, field service, business, powerful, identifying, monitoring, tried-and-tested approach, operational performance
    
ClickExpress
Published By: Viavi Solutions     Published Date: Apr 14, 2017
VoIP’s extreme sensitivity to delay and packet loss compared to other network applications such as web and e-mail services, presents a real challenge. A basic understanding of VoIP traffic and of the quality metrics provided by VoIP monitoring tools will help keep your network running smoothly. Follow our 10 VoIP best practices to ensure quality service for your network. This white paper guides you through the essentials of VoIP troubleshooting, including common problems and the metrics you should employ to fix and prevent them. You’ll learn how these metrics relate to one another and to overall VoIP health. You’ll also learn the best practices for keeping your VoIP network flowing smoothly, your time-to-resolution low, and end users happy.
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sensitive information, data protection, network security, asset protection, network performance, network analysis, troubleshooting solutions
    
Viavi Solutions
Published By: Corvisa LLC     Published Date: Feb 13, 2015
Growing numbers of businesses are moving their contact center operations to the cloud. What do they know that you don’t? This whitepaper provides a practical guide to assist in the decision-making process. It offers a comparison of traditional on-premise systems versus current cloud-based solutions, responds to common cloud concerns and discusses the steps needed to begin your due diligence process.
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cloud monitoring, cloud metrics, business analytics, performance monitoring, data, cloud data, metrics, cloud computing
    
Corvisa LLC
Published By: EMA     Published Date: Oct 01, 2014
A new mantra is emerging for IT professionals – Quality of Experience (QoE). In order to align monitoring and management practices with the true demands of the business, IT professionals must expand beyond traditional comfort zones of watching network and system health metrics to begin measuring and understanding the experience IT end users are having. Join EMA Vice President of Research, Jim Frey, and Fluke Networks Director of Products, Doug Roberts, for this on-demand webinar and discussion that will reveal:
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quality of experience, qoe, monitoring, network, systems, applications, services, proactive practices
    
EMA
Published By: SAS     Published Date: Mar 06, 2018
The most recent decade has seen rapid advances in connectivity, mobility, analytics, scalability, and data, spawning what has been called the fourth industrial revolution, or Industry 4.0. This fourth industrial revolution has digitalized operations and resulted in transformations in manufacturing efficiency, supply chain performance, product innovation, and in some cases enabled entirely new business models. This transformation should be top of mind for quality leaders, as quality improvement and monitoring are among the top use cases for Industry 4.0. Quality 4.0 is closely aligning quality management with Industry 4.0 to enable enterprise efficiencies, performance, innovation and business models. However, much of the market isn’t focusing on Quality 4.0, since many quality teams are still trying to solve yesterday’s problems: inefficiency caused by fragmented systems, manual metrics calculations, quality teams independently performing quality work with minimal cross-functional own
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SAS
Published By: uptime software     Published Date: Dec 06, 2007
Monitoring servers, applications, and services has become an essential part of the IT department over the past 10 years. However, it can be a daunting task to find the right solution for your Enterprise. This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company's needs, the metrics you need, your budget range, your resource availability, and your management's reporting needs.
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server monitoring, monitoring tool, capacity planning, performance monitoring, service level management, service level agreement, sla, infrastructure, systems management, network management, uptime, server uptime, downtime, monitoring, servers
    
uptime software
Published By: Intacct     Published Date: Sep 09, 2014
The professional services market is back—and more competitive than ever. How will you outperform your competitors? By monitoring the financial metrics that matter. Through years of thorough research, Service Performance Insight has analyzed and identified the profit-centric measures that are highly correlated with financial success in professional services. Download the white paper, "The 5 KPIs that Matter for Professional Services," to learn: • The importance and primary characteristics of financial maturity. • The 5 financial metrics critical to service organizations. • Where successful service organizations fall in these metrics.
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financial success, profit, professional services
    
Intacct
Published By: Citrix Online     Published Date: Jul 01, 2010
This new ServiceXRG white paper explores the importance of quantifying the impact of support on your business.
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citrix online tech, monitoring, measurement, servicexrg, tco, business metrics, performance benchmarking, test and measurement
    
Citrix Online
Published By: VMS     Published Date: Jul 31, 2009
If management has not already cut your budget, be prepared to “prove it or lose it” soon. This report will help you think through your measurement strategies, and either fine-tune an existing program, or get one started post haste.
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vms, economy, measurement strategies, budget, pr objective, objective, smart media, share, radio monitoring, proof of performance, realtime monitoring, artificial intelligence, human analysis, opportunities to see, ots, metrics, benchmark, proof of performance
    
VMS
Published By: VMS     Published Date: Jul 31, 2009
One of the big challenges with massive PR initiatives is the difficulty in measuring the outcomes as it pertains to your brand and business objectives set. Read this guide for a five step process that will help you determine the impact of your PR initiatives and compare it to the organizational goals they were aimed to accomplish.
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awareness, preferences, share, share of discussion, brand equity, cgm/wom, goals, economy, measurement strategies, budget, pr objective, objective, smart media, share, radio monitoring, proof of performance, realtime monitoring, artificial intelligence, human analysis, opportunities to see
    
VMS
Published By: VMS     Published Date: Jul 31, 2009
In the times of increased awareness and integrated communication across channels, it is crucial to understand correlation between the advertising spend and the PR that surrounds your brand. This report sheds new light on the impact of earned and paid media on the effectiveness of paid advertising.
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vms, economy, measurement strategies, budget, pr objective, objective, smart media, share, radio monitoring, proof of performance, realtime monitoring, artificial intelligence, human analysis, opportunities to see, ots, metrics, benchmark, proof of performance, communications, vantage
    
VMS
Published By: Viavi Solutions     Published Date: Oct 11, 2013
Network teams are increasingly being told by management to track and manage the end user's experience without any clear guidance as to its meaning.
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monitoring metrics, user experience, it managers, user experience metrics, essential monitoring, network teams, track users, network world, windows interface management, network instruments, networking
    
Viavi Solutions
Published By: Viavi Solutions     Published Date: Apr 01, 2015
Ready to effectively monitor in the cloud? It’s time to go beyond vendor provided data and establish performance metrics and baselines that matter. The 3 Key Cloud Monitoring Metrics IT Brief helps you identify cloud monitoring challenges while providing the strategies to succeed.
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cloud monitoring, cloud metrics, business analytics, performance monitoring, data, cloud data, metrics, cloud computing
    
Viavi Solutions
Published By: OutlookSoft     Published Date: Aug 21, 2009
As vendors rush to embrace and exploit predictive analytics, only those with a truly unified solutions will succeed in capitalizing on this powerful and promising technology. Read this insightful white paper to learn more.
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analytics, business analytics, performance managment, business process management, bpm, business activity monitoring, metrics, business metrics, activity monitoring, corporate performance management, outlooksoft, outlook soft
    
OutlookSoft
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