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Published By: Cisco EMEA Tier 3 ABM     Published Date: May 15, 2018
Your employees, customers, and partners need the ability to connect and collaborate, at any time, from any location—across time zones or simply across the conference table. And those workplaces are expanding faster than ever, powered by mobile and cloud usage that makes virtual meetings essential. With scalable and secure voice, video, and content sharing, real-time collaboration can happen anywhere. Staying connected can lead to improved productivity and faster decision-making, as well as better customer service. But only if the technology offers a seamless experience and is intuitive enough to drive user adoption. While the need for better meetings is universal, not all conferencing tools are the same. Choosing the wrong tool could actually decrease productivity by wasting valuable meeting time troubleshooting the technology, or by providing a negative experience that will deter users from embracing it. This is especially true in situations where poor meeting quality could impact
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Cisco EMEA Tier 3 ABM
Published By: Amazon Web Services     Published Date: Apr 28, 2018
Les technologies d'intelligence artificielle telles que l'apprentissage machine et le Deep Learning permettent d'obtenir des informations et de la précision à deux marques majeures dans des secteurs très différents : la santé et les assurances. Des théories sur les futures incidences de l'intelligence artificielle (IA) sur les entreprises et la société vont florissantes. Mais la réalité du terrain aujourd'hui pour les entreprises et les dirigeants appliquant des technologies comme l'apprentissage machine et l'apprentissage profond à leurs enjeux majeurs est déjà très enthousiasmante. Les modèles de fonctionnement sont refondés en se basant sur les informations obtenues de puissantes capacités cognitives. De nouveaux produits et services améliorent l'expérience client, voire la condition humaine. D'une façon très concrète et significative, l'IA change le monde pour le meilleur.
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Amazon Web Services
Published By: Oracle     Published Date: Feb 16, 2018
To succeed in today’s competitive reality, businesses need to free themselves from the limitations of legacy IT infrastructure. The days of purchasing hardware and maintaining massive data centers to run IT must come to an end. Managing and maintaining your infrastructure is simply too expensive. A recent Gartner survey found that more than 80 percent of CIOs consider Infrastructure as a Service (IaaS) to be a viable option and 10 percent of CIOs already consider it to be their default choice for infrastructure. Utilizing an infrastructure with an elastic, pay-as-you-go service model not only reduces costs and worries, but also frees IT organizations to innovate in ways that will enhance business growth.
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iaas, business, legacy, infrastructure, oracle, organisations
    
Oracle
Published By: Oracle     Published Date: Mar 14, 2018
Pour réussir dans la réalité concurrentielle d'aujourd'hui, les entreprises doivent se libérer des contraintes imposées par l'infrastructure informatique existante. L'achat de matériel et la maintenance d'énormes centres de données pour la mise en œuvre de systèmes informatiques appartiennent au passé: la gestion et la maintenance de l'infrastructure sont tout simplement trop coûteuses. Un récent sondage Gartner a révélé que plus de 80% des DSI pensent que l'infrastructure-en-service (IaaS) est une option viable et que 10% d'entre eux la considèrent déjà comme le choix par défaut pour les infrastructures. . L'utilisation d'une infrastructure avec un modèle de service élastique et payant réduit non seulement les coûts et les inquiétudes, mais permet également aux organisations informatiques de se concentrer sur l'innovation pour stimuler la croissance de l'entreprise.
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Oracle
Published By: Google     Published Date: Apr 30, 2018
"Cloud platforms are rewriting the way that companies work, serving as a vital foundation for digital transformation. Companies should brace for challenges that will need to be met as they transition from in-house systems to hybrid-cloud, multi-cloud, and public-cloud environments. Learn how an open-source strategy and consistent governance will help your company use multi-clouds to compete in the digital world. Download the Harvard Business Review Analytic Services report and find out more."
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Google
Published By: Dell EMC     Published Date: Feb 07, 2018
All companies, small and large, grapple with infrastructure growth and IT modernization. For many companies, datacenter infrastructure has become an essential part of a hybrid cloud environment that allows users to consume internal and external resources seamlessly. This, in turn, is helping modernize today's datacenters and drive new levels of agility, productivity, and scale. A common attribute of modern datacenter infrastructure is solutions that provide all compute and data services as a single system that can be managed holistically at a rack scale. IDC refers to such solutions as converged infrastructure. Intel Inside®. Powerful Productivity Outside. Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries.
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Dell EMC
Published By: Genesys     Published Date: Feb 21, 2018
Artificial intelligence (AI) can’t replicate the human touch, but it can ease your agents’ burden by handling many simple, repetitive requests. A new Forrester Consulting paper offers a look at the strengths and weaknesses of both AI and humans independently, yet how blending them together can give your customers the seamless end-to-end experience they expect. See how enterprises around the world use AI to improve customer service and uncover new revenue streams, the challenges they overcame, and why a blended solution with live agents makes sense. Download the paper to learn three key recommendations on using AI to improve agent productivity, agent satisfaction, and customer satisfaction.
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forrester, artificial intelligence, consulting, customer experience
    
Genesys
Published By: Genesys     Published Date: Feb 27, 2018
With all the options in the rapidly changing marketplace for cloud-based contact centers, it’s a challenge to find the right solution for your business. Easily compare the leading contact center solution vendors in the Ovum Decision Matrix: Selecting a Multichannel Cloud Contact Center Solution, 2017-18, based on their ability to offer full voice call routing and multichannel customer service in the cloud. Learn why Genesys has been positioned as a leader who has solutions for businesses of all sizes and in all industries around the world. Read the Ovum Decision Matrix to: • Compare cloud contact center solutions based on the strength of their technology platforms • Contrast vendors on their ability to handle multichannel customer interactions and connect with customer and company data through analytics • Understand each vendor’s market impact and why Genesys was chosen as a leader
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ovum, multichannel cloud contact center, contact center, decision matrix
    
Genesys
Published By: MarkLogic     Published Date: Mar 29, 2018
Executives, managers, and users will not trust data unless they understand where it came from. Enterprise metadata is the “data about data” that makes this trust possible. Unfortunately, many healthcare and life sciences organizations struggle to collect and manage metadata with their existing relational and column-family technology tools. MarkLogic’s multi-model architecture makes it easier to manage metadata, and build trust in the quality and lineage of enterprise data. Healthcare and life sciences companies are using MarkLogic’s smart metadata management capabilities to improve search and discovery, simplify regulatory compliance, deliver more accurate and reliable quality reports, and provide better customer service. This paper explains the essence and advantages of the MarkLogic approach.
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enterprise, metadata, management, organizations, technology, tools, mark logic
    
MarkLogic
Published By: Zebra ABM     Published Date: Dec 14, 2017
Meet the demands of your highest-volume POS lanes with Zebra MP7000 next generation multi-plane 1D/2D imager. The MP7000 is loaded with features that take scanning performance and simplicity to the next level, enabling faster-than-ever checkout in cashier-manned and self-checkout lanes, improving cashier productivity, POS throughput and the shopper experience. A smart investment, the MP7000 offers an unmatched industry-best total cost of ownership (TCO) by delivering maximum uptime and minimum power consumption in an easy-to-service design with fewer parts and components. And with Zebra's complimentary powerful management applications, you can remotely manage all of your MP7000s, no matter where they are located.
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scanner, customer, productivity, mp7000, tco, total cost of ownership
    
Zebra ABM
Published By: AstuteIT_ABM_EMEA     Published Date: Feb 02, 2018
Viele Unternehmen möchten sich in stark umkämpften Märkten einen Ruf als Innovatoren erarbeiten und streben daher die Flexibilität an, die erfolgreiche Internet-Unternehmen auszeichnet. Die Komplexität der Anwendungsentwicklung nimmt dadurch jedoch schnell stark zu. Der umfangreiche und oft monolithische Quellcode herkömmlicher Unternehmensanwendungen ist keine geeignete Basis für die schnelle Einführung neuer Services. Voneinander isolierte und möglicherweise auch geografisch verteilte Entwickler- und Administratoren-Teams bringen zusätzliche Herausforderungen auf organisatorischer Ebene mit sich. Gleichzeitig steigen die Ansprüche der Anwender. Unternehmen müssen ihre Anwendungen effektiv skalieren und überwachen können, um eine gleichbleibend hohe Leistung und Benutzerfreundlichkeit zu gewährleisten. Dabei gilt es inzwischen als selbstverständlich, dass Services rund um die Uhr uneingeschränkt verfügbar sind.
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AstuteIT_ABM_EMEA
Published By: Google Chrome Enterprise     Published Date: May 07, 2018
Browsers combined with cloud-based services have effectively replaced desktop software, with an average of 1,053 cloud services in user per enterprise. This guide identifies key security features for IT administrators to consider when selecting a browser.
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Google Chrome Enterprise
Published By: CloudTask     Published Date: May 11, 2018
In a world where every competitor claims to be the best, it's extremely challenging to differentiate yourself as a market leader. Effective differentiation is one of the main challenges businesses face while trying to convert traffic into B2B leads. Essentially, it all comes down to great service and personalization Great service doesn't just include solving problems post sale, it also means being in the right place to answer questions and provide information pre-sale. The more your prospects believe that you are there to serve them and their specifc needs, the more likely it is that they will become genuine leads and eventually customers.
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CloudTask
Published By: Alight Solutions     Published Date: May 07, 2018
Choosing a payroll provider is never easy. Read the top questions you should be asking to assess payroll providers.
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payroll provider, tax vendor, garnishments, quality assurance, tax reconciliation, payroll on cloud, payroll service, tax filing, workday, workday payroll, cloud services
    
Alight Solutions
Published By: ServiceNow     Published Date: May 15, 2018
When mission-critical business services fail, consequences are catastrophic. IT organizations are challenged with service availability issues and dealing with disparate monitoring tools resulting in undetected service issues. Read this eBook and take back control with service-aware event management.
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ServiceNow
Published By: ServiceNow     Published Date: May 15, 2018
A comprehensive service visibility strategy with automated infrastructure discovery and service mapping gives a clear view into business-critical services. Quickly locate potential problems before downtime happens. Learn best practices to develop your service visibility framework. Read this eBook.
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ServiceNow
Published By: ServiceNow     Published Date: May 15, 2018
Increase service visibility and improve your service delivery by efficiently mapping IT infrastructure to business-critical services. Shine a spotlight on IT issues that threaten your business services. Read this eBook and learn how to transform the way you solve IT service delivery issues today.
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ServiceNow
Published By: Workday     Published Date: Feb 27, 2018
HCM suites and their individual applications also provide reporting and data as needed by local and international regulations, and often include analytics and dashboard capabilities. Transactional employee and manager self-service have become embedded roles within these solutions, and the ability to support mobile access has also become a fundamental part of these offerings. With increasing frequency, we see the inclusion of tools and applications embedded within HCM technologies to infuse traditional processes with collaboration, and capitalize on approaches that leverage social channels in the workplace to enhance overall user engagement and productivity.
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cloud, hcm, suites, midmarket, enterprises, analytics, employee
    
Workday
Published By: Adobe     Published Date: May 15, 2018
Adobe article that condenses/highlights key findings from the Econsultancy Digital Marketing in the Financial Services and Insurance Sector 2017 Study, an in-depth, 5000+ word report covering FSI executives’ opinions on: – General trends in retail banking, investment banking, and insurance – Internal structures their companies are using to execute digital transformation – The biggest threats/disruptions in the industry – The biggest priorities in 2017 (leaders are focusing on both customer retention and customer acquisition, mainstream is focusing just on customer retention) – Main sources of sales and leads (digital + mobile are steadily increasing sources) – Digital marketing budgets & investment areas (leaders are investing more in digital marketing automation and analytics) – Use of the cloud and AI to automate analysis and marketing – The importance of multichannel personalization – Innovation in the types/formats of products/services provided (leaders are focusing on imp
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Adobe
Published By: CA Technologies EMEA     Published Date: May 23, 2018
Growing your enterprise is an ongoing priority. And, as the application economy continues to expand, it’s likely that you’re looking at digital business initiatives to fuel a significant portion of that growth. Among the most promising objectives of such a strategy are: • Providing superior digital experiences for consumers though mobile • Expanding markets and revenue streams through multiple channels • Connecting employees and partners to enterprise data anywhere, anytime • Launching innovative new services for the Internet of Things (IoT) Successfully executing a digital strategy requires the ability to launch new apps and coordinate your digital presence with partners. Application Programming Interfaces (APIs) create the connectivity required to share enterprise data and digital content with those apps and partners over the Internet. APIs are a critical component of digital business—empowering developers to build apps across any channel and enabling partners to incorporate your dat
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: May 23, 2018
To move your business from its current state to the connected enterprise, you have to define a common API to your database and other systems, while providing the infrastructure to support the new model. The new systems must incorporate the security safeguards while ensuring the infrastructure can support the new growing, but variable, load. With the rapid adoption of mobile and web-based services across the industry, the REST architecture has emerged as the de facto standard for API integration across systems. This white paper addresses the concepts of REST, creating REST APIs for your databases and integrating with other systems: • What is REST? • Why use REST for database access? • Building REST infrastructure for database access • The REST enabled database • Integrating REST with other services • Criteria for selecting REST services platform
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: May 23, 2018
CA Live API Creator creates application back-ends exposing enterprise-class REST/JSON APIs, including access to existing data and applications. It enables developers to create new REST endpoints that join data across diverse data sources using a point–and–click approach. API owners can extend the API with declarative business rules, JavaScript event processing, role-based security and interactive testing. The CA Live API Creator Reactive Logic model yields systems that are highly scalable and reliable. Its optimized services run more efficiently and with less fragility than services manually coded by skilled developers and architects.
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: May 24, 2018
Sie müssen stets für das kontinuierliche Wachstum Ihres Unternehmens sorgen. Im Zuge der anhaltenden Dynamik der Application Economy setzen Sie zur Förderung dieses Wachstums vermutlich auf digitale Unternehmensinitiativen. Folgende Ziele für diese Strategie versprechen das größte Potenzial: • Bereitstellung einer herausragenden digitalen Customer Experience über Mobile Devices • Erschließung von Märkten und Umsatzquellen über unterschiedliche Kanäle• Vernetzung von Mitarbeitern und Partnern mit Unternehmensdaten jederzeit und standortunabhängig • Einführung innovativer neuer Services für das Internet of Things (IoT)
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: May 24, 2018
L’outil de création d’API, CA Live API Creator, crée des back-ends applicatifs exposant des API REST/JSON à l’échelle de l’entreprise pour l’accès aux données et aux applications existantes. Cet outil permet aux développeurs de créer de nouvelles API REST rassemblant les données de différentes sources, par simple configuration. Ils peuvent étendre ces dernières en mettant en place des règles métier déclaratives, un traitement des événements via JavaScript et de la sécurité basée sur les rôles.Le modèle déclaratif de CA Live API Creator permet également de disposer de systèmes très évolutifs et fiables. Ses services optimisés sont plus efficaces et moins fragiles que les services codés manuellement par des développeurs et des architectes qualifiés
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CA Technologies EMEA
Published By: CA Technologies EMEA     Published Date: May 25, 2018
CA Live API Creator erstellt Back Ends von Anwendungen, die REST/JSON-APIs der Enterprise-Klasse offenlegen und den Zugriff auf bestehende Daten und Anwendungen ermöglichen. So können Entwickler neue REST-Endpunkte erstellen, durch die sich Daten per Mausklick mit unterschiedlichen Datenquellen verbinden lassen. Verantwortliche erhalten die Möglichkeit, APIs mit deklarativen Unternehmensregeln, JavaScript-Ereignisverarbeitung, rollenbasierter Security und interaktivem Testing zu erweitern.Durch das deklarative Modell von CA Live API Creator entstehen zudem hochgradig skalierbare und zuverlässige Systeme. Diese optimierten Services sind viel effizienter und weniger anfällig als die von versierten Entwicklern und Architekten manuell programmierten Services.
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CA Technologies EMEA
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