A tool for finance leaders to unify disparate customer data with financial and strategic ROI
If you’ve found yourself sweating in a smoky billiard room, wondering what role customer data should play in finance—as well as in your company’s long-term strategy—this eBook will help you hone your pool shark skills.
Inside, you’ll find insights about….
• How to identify patterns in your customer portfolio, and why it matters.
• Avoiding four critical data billiard blunders.
• Key questions to ask while you’re segmenting your data.
• How to tell if your portfolio segmentation strategy is working with the right reporting.
This eBook will help you navigate the crowded billiard room of customer data and how you can use it to drive cross-functional value for your team.
Complexity, globalization and digitalization are just some of the elements at play in the risk landscape—and data is becoming a core part of understanding and navigating risk.
How do modern finance leaders view, navigate and manage enterprise risk with data? Dun & Bradstreet surveyed global finance leaders across industries and business types. Here are the top trends that emerged from the study:
1. The Enterprise Risk & Strategy Disconnect—Finance leaders are using data and managing risk programs, but over 65% of finance leaders say there’s missing link between risk and strategy.
2. The Risks of the Use and Misuse of Data—Up to 50% of the data used to manage modern risk is disconnected. Only 15% of leaders are confident about the quality of their data.
3. Risky Relationships—Only 20% of finance leaders say the data they use to manage risk is fully integrated and shared.
Download the study to learn how finance leaders are approaching data and enterprise risk management
Navigating Uncertainty & Disruption in a Post-Brexit World
Risk management and finance professionals are navigating an unprecedented period of uncertainty. In a post-Brexit world, how can business leaders best navigate disruption?
Data has become the most valuable business commodity, but not all data is meaningful. Data that helps you uncover hidden associations with customers, partners and suppliers can be a true catalyst for business transformation and growth.
In this ebook, we have mapped out the crucial steps in the journey towards operationalizing relationship data to:
- Define Relationship Data
- Use relationship data to unlock new opportunities
- Apply relationship data across the organization to drive growth
Digital transformation significantly improves the performance and reach of an enterprise and has become a top priority for IT and business leaders across the globe.
Read on to find out how Cisco's Architecture can enable Digital Transformation.
We evaluate enterprise LAN vendors providing wired and wireless access layer connectivity. Network leaders should evaluate vendors based on their ability to offer the same network applications across both the wired and wireless infrastructure and address new IoT challenges.
Published By: HPE APAC
Published Date: Feb 24, 2017
In this white paper, we will examine the storage challenges faced by businesses. We consider the case for the allflash data center, discuss the importance of a flash-optimized data protection strategy, and provide tips for gaining support from business leaders for your vision.
For hospitality leaders, anticipating consumer trends and seeking innovations that enhance guest experiences are vital exercises that need to be practiced diligently. Now, more than ever – with the coming wave of disruptive technologies – taking these steps helps ensure success tomorrow.
Published By: Workday
Published Date: Mar 20, 2017
Is your institution running on legacy technology? The Gartner report “IT Market Clock for Higher Education, 2016” gives CIO and IT leaders a model to assess current technology and future needs—allowing you to begin moving from legacy systems—such as ERP suites and on-premise and open source software—to the cloud.
Published By: Workday
Published Date: Mar 20, 2017
Today’s modern institution moves at the speed of information. Asking yesterday’s finance, HCM, and student information systems to keep pace doesn’t really make sense, does it? Leaders from The Ohio State University, University of Rochester, and Vassar College highlight how their move to the cloud increased productivity, improved efficiencies, lowered the total cost of ownership, and—most importantly—gave their staff and students the necessary tools to succeed.
I&O leaders can no longer rely on the assumption that it is safer to buy from established storage vendors when compared to new suppliers. This research describes what I&O leaders must do to benefit from structural changes in the storage industry.
Our latest study, Agile Finance Revealed, looks to identify the traits of agile finance leaders and benchmark their success in creating a dynamic new operating model that is resilient, responsive, and predictive – enabling finance to lead digital transformation – not just react to it. At Oracle, we believe that digital transformation brings companies into the future, and it enables them to be more competitive.
Published By: Mimecast
Published Date: Apr 18, 2017
"To tackle today’s cyber threats, IT security leaders must rethink traditional security strategies. Email security in particular has become a victim of its own success and requires a radical rethink, having played a key role in several high-profile security breaches.
Today’s threats, like spear-phishing, are designed to bypass traditional Secure Email Gateway defenses, often taking advantage of end users who are considered the weakest link in business email security armor. A zero-trust approach to email security is needed.
This white paper discusses how:
- CISO’s should carefully assess email security as part of a strategic security review
- IT Managers can evaluate the state of current email defenses and take tactical action to strengthen them
- Security Administrators can deliver best-practice defense in depth for email
- Organizations can remove a reliance on trust to more effectively protect information, their network and employees.
Published By: Mimecast
Published Date: Apr 18, 2017
"It’s no secret that organizations find themselves the target of increasingly sinister and highly sophisticated phishing, spear-phishing, whaling and ransomware attacks. While risks are clearly mounting, many organizations still aren’t keeping up with the challenge.
Download Resetting Your Email Security Strategy to learn:
- How employees are your first and last line of defense in attacks and why proper education is key.
- How you can fix your processes against modern threats like whaling
- The critical role of today’s cyber security technologies
- Why your security strategy is doomed to failure without strong leadership"
Local governments face a growing public demand for services, and unprecedented cuts in expenditures. Consequently, their IT departments need to start thinking fresh.This includes supporting fundamental change in council operations, enabled by digital transformation. IT leaders must not only understand what technology can be harmonized and shared, and what must be designed individually for specific needs, but also where legacy IT has become a barrier to change.
It is the Leaders challenge to create the circumstances that stimulate improved performance and execution from the people within their organization. The key question for business leaders is not "why" high performance but rather "how"?
HCM suite vendors are building out their offerings to address administrative, strategic and operational needs of users in multiple geographies, but solutions still vary. HR IT leaders should use this research to identify best-fit vendors based on their own critical product and service/support needs.
Entrust’s SSL/TLS Best Practices Guide is a key resource for those charged with SSL (Secure Sockets Layer) and TLS (Transport Layer Security) deployment. In our guide, you’ll find expert advice from the thought leaders at Entrust on SSL/TLS certificate installation, and tips for managing security for optimal performance.
Included in the SSL/TLS Best Practices Guide:
Certificates and Private Keys
Enhanced Server Security
Our guide is designed to help make SSL/TLS certificate installation easier, so you can use SSL expertly and with confidence.
Companies are looking at technology as not just a disrupter, but also an enabler to transform their people, projects, and entire organizations into a highly adaptable and change-ready enterprise. In short, business leaders are realizing their new liquid workforce can become their new competitive advantage.
Culture has become one of the most important business topics of 2016. CEOs and HR leaders now recognize that culture drives people's behavior, innovation, and customer service: 82 percent of survey respondents believe that "culture is a potential competitive advantage." Knowing that leadership behavior and reward systems directly impact organizational performance, customer service, employee engagement, and retention, leading companies are using data and behavioral information to manage and influence their culture.
Digital Winners are more likely than their peers to report strong revenue and profit growth and to employ happier, more engaged workers. View this infographic to learn why it pays to be a Digital Winner.
Published By: Genesys
Published Date: Apr 07, 2017
To meet the growing demand for digital interactions, both CRM and CCI (contact center infrastructure) vendors have added a range of digital channels to their portfolios. CCI vendors are focusing on offering an integrated omnichannel customer engagement platform, to improve their appeal to the customer service software market.
The challenge for IT leaders is to decide which engagement channels should be managed by which vendors. This Gartner report discusses:
- Three procurement strategies IT leaders can adopt to achieve their business goals for omnichannel (voice plus all digital channels)
- Strengths and challenges associated with each strategy
- Key considerations for omnichannel success