Whitepaper Library
 

customer centric cloud

Results 1 - 7 of 7Sort Results By: Published Date | Title | Company Name
Published By: Box     Published Date: Jun 22, 2018
more people than ever before. Whether it's your employees, partners or customers, all your people use enterprise content. And that means content management is becoming increasingly top-of-mind — but companies find it difficult to get it right. In this newsletter, Gartner shares how cloud content management helps you build your content management strategy from the bottom up, enabling you to: o Improve company-wide collaboration and become more customer-centric o Scale your business and reduce cost o Provide security and stability for your entire organization • Download the full Gartner newsletter, Reshaping ECM: New Opportunities in the Cloud. You'll learn about the emerging requirements of top ECM vendors, as well as discover real-world use cases of Cloud Content Management.
Tags : 
    
Box
Published By: ServiceNow     Published Date: Nov 22, 2013
This document discusses how self-service cloud provisioning can serve as a pragmatic customer-centric approach for managing the proliferation of public and private clouds. It discusses customer expectations, critical success factors, and key metrics required for a successful implementation of such an offering.
Tags : 
servicenow, enterprise it, cloud computing, cloud provisioning, customer-centric cloud, it operations and governance, virtual resources, service catalog, automate everything, it services, put it on the cloud, content management
    
ServiceNow
Published By: ServiceNow     Published Date: Mar 26, 2014
This document discusses how self-service cloud provisioning can serve as a pragmatic customer-centric approach for managing the proliferation of public and private clouds
Tags : 
cloud, slef-service, customer experience, on-demand services, cloud computing
    
ServiceNow
Published By: IBM     Published Date: May 28, 2015
In this book, you look at how the Smarter Process approach helps you create a more customer-centric organization. You discover how four major technologies — mobile, cloud computing, Big Data, and social collaboration — are disrupting the way you do business and how you can work through the challenges.
Tags : 
smarter process, data management, business models, blueworks live, big data, cloud computing, social collaboration, data center
    
IBM
Published By: IBM     Published Date: Feb 16, 2017
Watch this video to learn how IBM Datacap and Box enable better customer centricity through the capture of data across mobile devices, scanners, email, fax and files. This solution works with Box to store documents in the cloud.
Tags : 
ibm, ecm, analytics, ibm datacap, ibm box
    
IBM
Published By: IBM     Published Date: Oct 19, 2017
The Smarter Process platform is IBM’s solution for reinventing business operations in a way that infuses every process with intelligence and expertise to deliver greater customer centricity, which in turn fuels top-line growth. It incorporates Business Process Management, Case Management, Operational Decision Management and Process Analytics, along with Process Discovery and Design with an objective of ensuring that customers find it easy to do business and that every interaction includes positive touch points. Within the context of this new imperative, accessing cloud efficiencies, leveraging mobile for greater engagement, mining big data for insights, and enhancing customer relationships via social media, are proving to be critical and interrelated strategies.
Tags : 
customer engagement, mobile, social, bpm, case management
    
IBM
Published By: IBM     Published Date: Jan 19, 2017
Watch this video to learn how IBM Datacap and Box enable better customer centricity through the capture of data across mobile devices, scanners, email, fax and files. This solution works with Box to store documents in the cloud.
Tags : 
ibm, analytics, data, ibm box, customer centricity, ibm datacap
    
IBM
Search Whitepaper Library      

Add Whitepapers

Get your company's whitepapers in the hands of targeted business professionals.