Whitepaper Library > LogMeIn > Modern Consumers Require an Omni-Channel Strategy
 

Modern Consumers Require an Omni-Channel Strategy

Published By: LogMeIn
LogMeIn
Published:  Mar 06, 2017
Length:  4 pages

Failure to provide today’s digital consumers with seamless interactions across communications channels and platforms in a fast-evolving marketplace can do serious damage to an enterprise through lost sales, poor reviews on social media, customer churn, and excessive turnover of disgruntled agents.



Tagslogmein, omni channel, customer loyalty, customer support agent, market research, consumer research, renewals, infrastructure