Whitepaper Library > SAP > Creating Business Value with Communication-Enabled CRM Processes
 

Creating Business Value with Communication-Enabled CRM Processes

Published By: SAP
SAP
Published:  Mar 28, 2011
Length:  16 pages

Learn how SAP Business Communications Management and SAP Customer Relationship Management provide the technology foundation for communication-enabled business processes that result in simplified interactions across marketing, sales, and service processes.



Tagssap bcm, sap crm, cebp