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IBM Business Analytics for telco

Published By: IBM Software
IBM Software
Published:  Feb 11, 2011
Length:  10 pages

Learn how leading telecommunications companies are leveraging business intelligence, performance management and predictive analytics to increase revenue and improve operations. Read this white paper on how to predict and prevent subscriber churn—while attracting new customers; leverage dashboards and scorecards to analyze financial and operational performance; optimize customer service and call center operations with dashboards and alerts; analyze cross-platform advertising performance to drive new revenue streams; and improve asset utilization and optimize related labor costs



Tagsibm cognos, business analytics, telco, business intelligence, performance management, customer service, call center operation, roi